Question about Arris Wireless G Broadband Router (wr850g)

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Our internet went down for several hours (it was an area-wide problem with our server). Once the internet came back up, my motorola 850G router will not work. I have reset the router, but the modem light flashes red.

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(It worked for me for WR850G, when I had a similar issue. However, don't know how your connection is setup.)

1. Switch-off the ISP modem that connects to the router
2. Switch off the wireless router
3. Now switch on the ISP modem
4. Switch on the wireless router


Regards,
Warija

Posted on Jan 19, 2009

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Error Code: 32007
Lost connection during Wii system update
Where are you located?
  1. U.S. and Canada (please scroll down)
  2. Latin America (click here)
Likely causes: Your Internet connection has slowed or was interrupted, or our servers could be busy.
Verify the following:
  • Slow or incompatible Internet connections can "time out" and result in this error code. Are you using a broadband Internet connection such as DSL, cable, or fiber optic? Other, slower types of connections, may not be compatible. Click here for more info about compatible connection types.
Try the following:
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    • Make sure other wireless devices such as cordless phones or wireless speakers are turned off, and that the Wii console is an open area without objects or electronics blocking the signal. (For instance, if the Wii is placed in a crowded entertainment center, try moving the Wii somewhere with more room.)
    • Change your router's channel setting to 1 or 11. By default, most routers broadcast on channel 6, which overlaps with other channels and may be weaker. For help doing this, click here and select your router brand and model (if available). The information you need is found in the "Broadcast Channel:" area.

  • Manually change your Wii console's DNS settings. To do this, follow these steps:
    1. Access the Wii system settings (how to), and use the right arrow twice and select "Internet."
    2. Select "Connection Settings," and choose the connection file (1, 2, or 3) that are you are currently using.
    3. Select "Change settings" and click the right arrow 3 times to reach "Auto-Obtain DNS."
    4. Select "No," and choose "Advanced Settings."
    5. Click into the "Primary DNS" field and enter: 008.008.008.008
    6. Click into the "Secondary DNS" field and enter: 008.008.004.004 Please note: These are public DNS's provided by Google and are subject to Google's Terms of Service. If you prefer to not use this service, doing an Internet search for "public DNS" will provide you with several other options you can use.
    7. Select "Confirm," and then "Save."
    8. Select "OK" to start the connection test. Once the test finishes, try to download the update again.
  • Our servers may be busy, especially if a new update for the Wii system is available. Wait at least a couple of hours and try to download the update again. If after waiting several hours you are still receiving this error code, please call 1-800-255-3700.

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The devices appear to be in functioning order. However, the connection network requires another computer on which signals are directed towards. The computer server on which network resources are acquirable is unavailable. For example, your devices can provide sevices to another computer if any were avialble. Usually an internet provider would allow acess to several computer with subscription. Consult an internet service provider, examples, at & t, T- mobile, Verizon, boost mobile, or consult any available at your local area. www.at&t.com, www.t-mobile.com, www.verizon.com, Goodluck

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LOST MY INSTALATION DISK


Go to this URL:
http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts
Right near the bottom of the page is the WR850G documents, drivers, etc. (might be an idea to let the page load, and then do a CTRL+F to get your find box, and type in 850... there are a couple of 850's on that page, the 850GP and the 850G, so be careful which one you look at :)

Hope that helps!

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Sometimes routers lock up. Try shutting down the router (unplug if there is no on/off), wait 30sec, then turn back on. See if that doesn't help.

Next try changing your DNS settings to something other then the ISP's settings. To change you need to get to the network properties, and change the TCP/IP settings. Best way is to click on START, SETTINGS, CONTROL PANEL. NETWORK CONNECTIONS. Right click on LOCAL AREA NETWORK (if you are physically connected), and go to properties.
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Once there, scroll down to INTERNET PROTOCAL (TCP/IP), highlight it, and click on PROPERTIES.
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Here is where you can enter new DNS settings. I use 206.13.29.12, and 206.13.30.12 respectively. You can do a search for DNS servers on the internet and put one in there to see if it solves your issue.

Just a NOTE: Recently ISP's have been updating their systems and DNS servers due to a flaw in the DNS design which is world wide. If your issue of reaching some sites fails and is recent, it could be due to this update process.


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