Question about Sony Cyber-shot DSC-W170 Digital Camera

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Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls?

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  • Anonymous Mar 20, 2009

    Same problem.

  • Anonymous Apr 23, 2009

    I have the same issue. I tried the 30 second hold on the power button, but it still won't work. I don't want to have to get it serviced $$$.

  • wootenlindsa Apr 24, 2009

    The lens keeps opening and closing, then the camera says to the the camera off and on again. But it keeps doing the same thing.

  • Anonymous May 01, 2009

    I have the same problem also.

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Try this link...if removing the batteries as directed dosen't work, you may have to reset the camera by taking out the battery and holding the power button for 30 secs, replace battery and restart....if that doesnt work, you will have to send to sony for service....good luck

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C91134&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=87750567&stateId=0%200%2087754787

Posted on Apr 18, 2009

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I had the same problem as I had dropped my camera.The only solution I saw was to have it sent to the Sony Repair Center which cost me Rs 4800.Which is hell a lot as nowadays the camera itself costs around 8-10 thousand!! P.S - Never ever drop your camera!

Posted on Apr 12, 2011

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2 Answers

When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Oct 12, 2011 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

When i turn my Digital Camera on it display Access for about 2 seconds and then turn power off and on again on the screen.how can i solve this problem?


It seems that lens is broken/stuck. Try to help with moving outside, if the problem persists, you probably will have to ask for repair.

Jun 04, 2011 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

LENS PROBLEM


The slightly open shutter is the reason for this problem. Thank God you mentioned it.
Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maens the shutter “blasdes” and stuck by particles/dust/something. So you just continue to shift them like that untill they are free again. Once they are free turn your camera back on and it should perform as normal.

Sep 18, 2009 | Sony Cybershot DSCW80 7.2MP Digital Camera...

1 Answer

My lens to my camera wont close when it is turned off,it doesnt even move when it is on. The screen just tells me to turn it off and on again, but that hasn't worked. Please help!!


If the lens on the camera is stuck out, look to see if it's a little crooked. If it is, try to gently straighten it. If it still won't retract, try to gently push it in as you turn the power on.

Aug 02, 2009 | Panasonic Lumix DMC-FS3 Digital Camera

2 Answers

Kodak v803 wont turn on


i had the same problem, if you try to turn the lens in as if you turning a dile, the lens will go back in manually once you have the lens completly in again, as if the camera is switched off, then turn the camera back on at the power button and the camera will operate as normal, this worked for me i hope it works for you too.

Jul 28, 2009 | Kodak V803 Digital Camera

3 Answers

The screen keeps saying lens error 14 then its says lens error 22


pls tap the bottom of camera and see if it works i mean tap hard it might come out or not it is stuck with dust and sand or something like that or the GEAR might be broken then i will suggest buy a new one dont waste time in replacements
consider FUJIFILM.com they are good in cameras
Pls rate me WELL !

Regards

Zohail

May 28, 2009 | Kodak EasyShare C330 Digital Camera

4 Answers

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take...


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail to work, they will damage your camera further and void your warranty (leaving you stuck with a broken camera).  If you find a fault in this (or any) camera, DO NOT HESITATE to either send it back or demand a refund in full.  The lens sticking IS A FAULT IN THE CAMERA, not something the consumer should have to fix on their own.

Also, for the record, if Solution #1 (posted by "geragodina") is really a copy/paste of a LiveAssist Chat, please be aware that "Patrick" was not an actual person, it was an AI chatbot (if you need proof, try visiting jabberwacky[dot]com).  I have been writing AIML for various chatbots for years, and am amazed that this site charges for "Live" Assist Chat when they are using scripted chatbots.  Save your money and ask real people.  Remember, chatbots are only as smart as the people who program them.

Dec 31, 2008 | Sony Cyber-shot DSC-W170 Digital Camera

4 Answers

Kodak Easy Share Z1275 stuck lens


I have a Kodak 1275. Green light would go on the off and lens was stuck open. Now for solution that worked for me. Get a can of compressed air, like what you use for computer keyboards. Blow the compressed air all around your stuck open lens, not to fast and switch directions of where you blow air around stuck opened lens. Make sure batteries are fresh and fully charged. Tap your camera against the palm of your hand twice, not to hard or you may damage instead of jarring lens lose. Next lay your camera on a table lens facing up, push power button on so camera will try to auto focus and lens should reseat itself and lens should move freely. It doesn`t have to look dirty or dusty, little tiny particles can cause the lens to get stuck and shut off fast because it is a safety feature. If this does not work try plugging your camera into computer so the lcd screen does not try to go on , thus giving even more power to get your lens moving . Do not try to force it closed by pushing or twisting with your hand or you may cause damage that will cost as much as the camera to fix.

Jun 05, 2008 | Kodak EasyShare Z1275 Digital Camera

1 Answer

Digital Camera Fault


ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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