Question about Microsoft Xbox 360 Console

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New xbox 360 is messed up

I got my 360 as a replacement unit for my old one which had the '3 red rings' problem. Now when i put a game in my new xbox 360, it will load up then freeze all of a sudden. I turn it off and try again: same thing keeps happening over and over. I check the discs for scratches, clean them, doesn't solve anything. For a couple of my other games, I'll be playing up to a certain level in the game, then the console will freeze over. I turn on my guitar and Guitar Hero game, same issue.

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  • phitt_ben_83 Dec 23, 2008

    the same but mine turns on but the controllors wont link.
    nothing its not fair got lods of new games for two weeks of work. help.

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Hi,

A visual freeze in the middle of a game means there is probably still a problem with the unit itself. It may have been damaged while it was shipping back to you from Microsoft's repair facility.

Your best bet is to call Microsoft's tech support and have them repair the system again, as the system came back with a problem. Better to do this now so they don't think it was your fault.


Posted on Jul 29, 2009

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Do you have the same things put from the old one into the new one

Posted on Jul 29, 2009

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Mar 20, 2011 | Microsoft Xbox 360 Console

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Bought a 360 arcade in December and it wont read alot of new games. We think it is burning the disk instead of reading them. It also was showing a red ring of death two weeks after our purchase. We bought...


Hi,

Because the Xbox is new (less that a year old) Microsoft will repair this problem for free whether the red ring has 1,2 or 3 flashing red lights.

You will also need to tell them about the laser not reading properly.

They will no doubt send you a replacement Xbox as they are well aware of these issues and have even extended their warranty to 3 years with the 3 light red ring of death.

You may however have to wait something in the region of 6 weeks for the Xbox to be returned.

If you need anymore advice please post back.


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Contact Microsoft thru their website and find out where to mail it.

They extended the warranty to 3 yrs for many units.

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The "Ring of Death" is a known issue with Xbox 360's and Microsoft has actually extended their manufacture’s warranty to 3 years to cover this type of problem. I would contact 1-800-4MYXBOX to see how to get the unit serviced.

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Go Ahead. Use Us.

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just bring it back for exchange.. overheated.

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  • Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.

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