Printer went off. Lost power and won't turn back on.
All of a sudden, my MP600 printer just went off and stopped working. I've checked the plugs to ensure it's plugged in, and all looks O.K. It is only a little over a year old. I press the "on" button, but nothing happens. What is wrong? Can you help me, please?
Re: Printer went off. Lost power and won't turn back on.
I had the same problem. The fault was in the print head. After removing
the print head, I was able to get power to the printer. To test this,
you need to open the top lid, lift the print head slightly with your
fingers, pull it to the middle and remove it. Close the lid and turn
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This may be a longshot, but many electronic devices like TVs, dryers with electronic computerized controls, entertainment systems like the Wii, and other devices sometimes get "confused" and won't turn on, turn off, or otherwise work properly, perhaps due to a small power surge in your AC line.
I've found that one of the first things to try when it appears to be a failure of the electronics and not a mechanical issue is to unplug the device at the wall (to make sure that any power adapter is also unplugged) and wait about 10 minutes for any residual electric charge to dissipate. Then plug the device back in and give it a try. This has worked with a television, a Wii console, an electric clothes dryer, and some other devices that I thought had died for good. This may explain why sometimes a device is taken to a repair shop and it works fine.
There are, of course, other reasons that the unit won't turn on, but I would try this first before looking for other reasons for the problem.
The Power Supplies for the MP600 burn out over time. They are easy to buy and replace:
My MP600 Power supply died as well. Web searches (including Canon) turned up nothing. Called Canon. To order power supply from Canon, call: 866-481-2569 (credit card over the phone, no on-line interface). $34.49 with tax and delivery.
Note: the power supply has black tabs the you push away from the grey power supply case. One tab in front and one in back. The grey power supply box pulls right out of the printer. The internal connector (six colored wires) pulls straight out (there is no release tab/catch). Use small screwdriver or needle nose plyers to carefully remove. Pull/pry the female white nylon connector. Do not pull on the wires.
Try to unplug the printer wait for 120 seconds and plug it back into the wall for power. Make sure that the power cord is plugged firmly on both ends, at times they become loose, very common. If this does not work please explain when was the last time it worked and anything else that could help to resolve the issue. Thanks
Here are some things to try:
1. Different plug (outlet) just to make sure it isn't the plug causing an issue.
2. Unplug the power cable from the back of the printer itself if possible and plug it back in while holding down the power button.
3. Unplug the printer from the computer all together and see if it powers up.
4. If it's a separate power cord try to find one similar in nature to plug in and try out as it may be the cord.
There are language settings. Go to the main menu and rotate through to the pliers/screwdriver icon. (settings) Click the right button to select the icon with two sliding tabs. (device settings) Scroll down 4 selections to language selection. Select English.
I had this same issue. Lost power in the house for just a second, but after the printer would not turn on. I think that the loss of power caused the printer to get stuck in a locked state. Tried everything I could think of including changing outlets that the printer was plugged into but nothing seemed to work. Saw a troubleshooting tip on the Canon webpage about unplugging the unit for 5 minutes and thought it was hooey, but tried it anyway. Ended up leaving the unit unplugged for probably 15 minutes and when I re-plugged it in it fired right up.