Acer Aspire 3000 keyboard failing

Thank you so much. My son's Aspire 3000 has been a great laptop, but recently everything has gone wrong with it. I decided to bite the bullet and reformat with the understanding that all his files would be lost. After reformatting the keyboard went dead. I googled the problem and your sharing posting solved the problem. Thanks again.

Hello everyone, I hope this helps some or all of you!

I have a simular problem with my Acer 5670. My computer froze on me yesterday, nothing would work until I pulled my battery out, but kept my power cord plugged in.
Today I went on line to see about pricing out a new battery & found that Acer has a huge recall on most of their batteries. It took me like 2 minutes to fill out a form & they send you a free replacement battery.

The web link is:
http://www.acerbatteryrecall.com

Just go to the bottom left of the page & click on "check my battery" then you'll have to choose from a note book model dropdown menu. With mine, I have the "Acer Aspire 5670", but they call it the "AS567x" AS meaning Aspire and then instead of putting a 0 at the end of the model # they put an x for all of them.
I wonder if that's their way of budgeting... they may think people won't understand so they will have less batteries to replace. hummm...
Anyway, good luck to all & I hope this helps.

-Michelle

Same problem :-(

Wonderful...this is the first link that came up when I googled "frozen acer 3000 laptop". I am not very tech savvy, and I would never have thought of this solution. But, I'm on my way to trying it! Thanks!

I thought I had a different problem... used the recovery discs etc., but computer just froze at start up!!! I would have saved myself a lot of time and frustration if I had read this link first!
Still don't understand WHY it works... but it does and that suits me fine! Thank you thank you thank you!!!

great fix,,,saved me some grey hairs...thanks!!

I have the exact same problem, but discovered the battery causes it by accident, I had he battery out, and decided to put it back in and instantly the keyboard stopped working, I will never never ever buy another acer again, they have absolutely no support at all, it would be nice to be able to email a tech and see what would fix it. Has anyone put a new battery in?? My laptop used to work fine with the battery in it, I am wondering if it is because the battery went bad? But the battery holds power still? I am going to sell this garbage and buy a new computer, but I am going to research them first to see who has support, acer sucks.

pluss the screen was getting lines through it. the mouse is dead

my asWZ buttons do not Work. help!!!

Amazing! I'm an I.T. Vice President, had a relative with the same laptop and problem, and thought "yeah right!" but it worked!

Same problem with a Danish Aspire 3k.

I have just the same problem when i attempted to fix my friend's A5670, i did it just by removing the battery with PSU plugged in. Mouse and keyboard instantly came back to life without restarting... That's something i would never work out with logic... Thank you for the tip..

acer aspire 3000 keyboard and mouse fail after install. usb mouse and kb work fine. Must remove battery to shut down.

You are amazing - had the exact same problem - finally found this thread and it worked!!!! Thanks a million times over

I have the exact smae problem. WOW!!!! I had to pull the batter out to reset the laptop. The external mouse works when hocked up but I did not have a keyboard to hook up to test. from reading sound like the batter may be bad. I wonder if ACER knows and there should be a RECALL of this?

Had same problem, laptop just 2 years old. Have been using external keyboard & mouse...hopeless, defeats purpose of having portable computer!

Can keyboard be replaced - would appreciate some advice!

Yup, no keepboard or mousepad... plus holding the power button would turn the unit off. We had to remove the battery to turn the unit off. Running without the battery did the trick.. Excellent!!! Has anyone then bought a new battery and then found everything back to normal?

Just pull out your battery, you'll see it will work again... I had the same problem, so i guess my battery is dead...

Deezee

The keyboard froze; I reloaded the Windows XP several times without results. It takes a keystroke only after pushing the button for several seconds. It's not the hardware, because it works well in Safe Mode.

I don not understand the recommended solution.

my keyboard and touchpad are erratic at times. i have to type slowly, and the cursor is jumpy when i move it.
any help would be greatly appreciated.
acer aspire......

my keyboard and trackpad seems non responsive can i upgrade the drivers

Keyboard and touch pad are non responsive on my acer aspire 3000.

update drivers and reconfigured. pad and keyboard erratic.microsoft tech advised that i have acer tech update correct settings for touch pad and key pad

Keyboard and touch pad frozen ?????

Yes the same problem

Keys on laptop are almost non-responsive (they have to be hit numerous times before working)

Same exact problem here with my daughter's 3000. She kept telling me that she had to unplug it and let the battery run out in order to restart the computer. I was very close to reinstalling windows and losing all of my daughter's info when it dawned on me. I am going to try to get a new battery to see if this works. Has anyone tried putting in a new battery or is this just an issue internally?

Yes, It is the battery, is giving a lot of crazy problems.

it is your battery folks. i know this sounds odd, but remove your battery whie the computer is on and up to windows. i'll be your mouse and keyboard will return to normal. i know it sounds funky but i found this out by accident one day. trust me. btw i own my own computer repair business and hae heard of this kind of this happening more than once. also be careful with you power plug (where you plug it in to the back of your laptop) if you ever have to wiggle it to get it to charge, DON'T! it has detached from the motherboard on the inside. this is a common fault on these computers, but it is an easy fix in the right hands. i do it all the time. just some fyi stuff for you there.

I'm having the exact same problem. I took my laptop in to have it checked out and I was told it was my motherboard.

Had the same problem on an Acer Aspire 5000, found out the battery is also the problem

my acer aspire 3004 wlmi have the exact same problem. The keyboard is absolutly not responding and the computer works so slow that i cant even open setups. :S

Same problem -- cursor is jumpy and windows open and close by themselves. I'm ready to throw it out the window.

Acer walked me through an uninstall and reinstalll of the mouse and touchpad and an entire system reinstore to no avail.

Unless I find a solution, I'm going to try to return the computer; I can't work with it.

i had exact the same problem, i fixd it by installing vista ultimate, its still had tht problem at first but i think vista fixd it in the 1st cuple of restarts. hope this helps

I am having problems with my Acer Aspire 3000, my AWSZ keys are very tempremental...as you can see they are working at the moment (which makes a change!) but more often than not they dont work. I have read some of the solutions which i want to try but i dont know how to do this...HELLLLPPPP. i am pc literate of a sort but when it comes to the really technical stuff its all a bit gaga.
Thanks in advance :-)