Acer Aspire 3000 keyboard failing (by 19 users)
My acer aspire 3000 keyboard seems to be failing. I've had to attach a usb keyboard and mouse to use the laptop.
Keys on laptop are almost non-responsive (they have to be hit numerous times before working) and the cursor is jumpy and hard to navigate - if at all.
My daughter reformatted the HD last week with the acer restore disks thinking that would solve the problem, but it still persists.
Any clues what the problem is?
Thanks,
Karen
18 Other Users Have The Same Problem
Comment by Guest, posted on Apr 26, 2008
Just pull out your battery, you'll see it will work again... I had the same problem, so i guess my battery is dead...
Deezee
Comment by gciriani, posted on Apr 05, 2008
The keyboard froze; I reloaded the Windows XP several times without
results. It takes a keystroke only after pushing the button for several
seconds. It's not the hardware, because it works well in Safe Mode.
I don not understand the recommended solution.
Comment by randy_1969, posted on Apr 05, 2008
my keyboard and touchpad are erratic at times. i have to type slowly, and the cursor is jumpy when i move it.
any help would be greatly appreciated.
acer aspire......
Comment by jay tee 42, posted on Mar 27, 2008
my keyboard and trackpad seems non responsive can i upgrade the drivers
Comment by bartonhi, posted on Mar 24, 2008
Keyboard and touch pad are non responsive on my acer aspire 3000.
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thanks again
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what the hell does that have to do with the keyboard and mouse? Apparently everything. I reinstalled like 7 times via the restore disks and two other versions of xp. Installed the drivers and everything to no avail. removed the battery and wallah. poof perfectly working keyboard and touchpad
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Mahalo (thank you) SOOOOOOOOOOOOOOO much for this solution. Unbelievable; it works! I was just about to file a claim with the extended warranty that charge cards and gatherine up all the receipts, etc., found this forum, disconnected the battery and IT'S BACK TO NORMAL. Thank you from the bottom of my heart :-)
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...learn something new everyday :-)
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Had the keyboard/touchpad problem too.. read this forum.. disconnected the battery.. and wollah!! fixed.. tried everything from driver updates and system restore..
Happy again.. thanks for the tip!!
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Comment by andycam, posted on Jan 24, 2008
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Many thanks for your advice. That was amazing. I had the same problem and several days we could not solve it. As soon as I get this forum I found the solutin and now it works just pefect.
Thanks very much.
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Guru- So, the first thing we can do here is clean the keypad, if you know how to unscrew your laptop ot seek help from someone who can help you unscrew it
Please revert back with the results
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Worked fine
Also if You re-instal windows get Your mouse to the bottom right of the screen and hit next as fast as You can,,It will finish the install and Your done..Then Turn of Microsoft ACP-I .in device manager.
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My keyboard would work fine in DOS and in the Acer Recovery console, but as soon as the windows setup screens came up and after that I could not use the keypad or the keyboard. Often if I hold the key down for 30 seconds it will type the letter, but not always. I just removed the battery and left it plugged in and it works great!
What a crazy problem!!
THANK YOU SO MUCH!
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Thanks from Sweden!
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strange issue with non responding keyboard, even when reinstalling windows xp.
same as no issue in safe mode.
solution remove battery and works 100%
thx all
:)
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18 Other Users Have The Same Problem - Continued
Comment by idajy, posted on Mar 24, 2008
update drivers and reconfigured. pad and keyboard erratic.microsoft tech advised that i have acer tech update correct settings for touch pad and key pad
Comment by billybob3000, posted on Mar 09, 2008
Keyboard and touch pad frozen ?????
Comment by kandelsh, posted on Mar 09, 2008
Yes the same problem
Comment by Guest, posted on Mar 01, 2008
Keys on laptop are almost non-responsive (they have to be hit numerous times before working)
Comment by andymcafee, posted on Mar 01, 2008
Same exact problem here with my daughter's 3000. She kept telling me that she had to unplug it and let the battery run out in order to restart the computer. I was very close to reinstalling windows and losing all of my daughter's info when it dawned on me. I am going to try to get a new battery to see if this works. Has anyone tried putting in a new battery or is this just an issue internally?
Comment by computron, posted on Feb 26, 2008
Yes, It is the battery, is giving a lot of crazy problems.
Comment by adex02, posted on Feb 16, 2008
it is your battery folks. i know this sounds odd, but remove your battery whie the computer is on and up to windows. i'll be your mouse and keyboard will return to normal. i know it sounds funky but i found this out by accident one day. trust me. btw i own my own computer repair business and hae heard of this kind of this happening more than once. also be careful with you power plug (where you plug it in to the back of your laptop) if you ever have to wiggle it to get it to charge, DON'T! it has detached from the motherboard on the inside. this is a common fault on these computers, but it is an easy fix in the right hands. i do it all the time. just some fyi stuff for you there.
Comment by bahenry, posted on Jan 31, 2008
I'm having the exact same problem. I took my laptop in to have it checked out and I was told it was my motherboard.
Comment by andycam, posted on Jan 22, 2008
Had the same problem on an Acer Aspire 5000, found out the battery is also the problem
Comment by Hellknight, posted on Jan 20, 2008
my acer aspire 3004 wlmi have the exact same problem. The keyboard is absolutly not responding and the computer works so slow that i cant even open setups. :S
Comment by Guest, posted on Jan 09, 2008
Same problem -- cursor is jumpy and windows open and close by themselves. I'm ready to throw it out the window.
Acer walked me through an uninstall and reinstalll of the mouse and touchpad and an entire system reinstore to no avail.
Unless I find a solution, I'm going to try to return the computer; I can't work with it.
Comment by Guest, posted on Dec 06, 2007
i had exact the same problem, i fixd it by installing vista ultimate, its still had tht problem at first but i think vista fixd it in the 1st cuple of restarts. hope this helps
Comment by ShinyChick, posted on Nov 08, 2007
I am having problems with my Acer Aspire 3000, my AWSZ keys are very tempremental...as you can see they are working at the moment (which makes a change!) but more often than not they dont work. I have read some of the solutions which i want to try but i dont know how to do this...HELLLLPPPP. i am pc literate of a sort but when it comes to the really technical stuff its all a bit gaga.
Thanks in advance :-)
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