Question about Microsoft Wireless Optical Mouse USB Receiver 1010104281

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Receiver Pings and Mouse will not work.

The receiver pings.I don't think it is connecting. When I move it around it works sometime. And if I push the button on the receiver it will work for a minute.

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  • barb727 Jan 06, 2009

    Great - Thanks So Much...

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This is probably the problem. Turn the mouse over and find the small reset button on the mouse and press it. If that doesn work press the button on the receiver and then on the mouse. Hope that fixes it. Bud

Posted on Jan 05, 2009

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1 Answer

I have a microsoft wireless mobile mouse 3000 and i cant get it to connect. i have pushed every connect button in everyway i can think of and it still wont work


There are two possible reasons for this.
1. You may be having an issue with your USB receiver. The receiver may be not be seated properly in the USB slot or the slot you've plugged it into isn't working well with your receiver. Try moving the receiver to a couple of different USB ports and try reconnecting.
2. Your mouse may not be operating correctly. I think the simplest reason for this is that the battery is dead, which is extremely common when using wireless keyboards/mice. Check to make sure the batteries are fully charged.

Mar 25, 2011 | Microsoft Wireless Mobile Mouse 3000

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I have an hp wireless mouse, and it doesn´t work!! Tried everything...


Wireless device like the mouse needs a wireless connectivity to a computer like a bluetooth or a wireless receiver. Make sure that your mouse batteries are all working and the wireless receiver is properly plug into the USB(Universal Serial Bus) port of the computer. The wireless receiver don't need battery so you don't have to worry about it. The two both have a push button, press both buttons to activate the connection. Wireless connections has limit in distance so make sure that you are not too far away from the receiver while using the mouse and that is 9 feet or 2.7 meters so keep that in mind. When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

Hope this could help you a lot..:-) Thanks..

Dec 27, 2009 | HP Wireless Optical Mouse

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The hinge and mouse buttons don't work.


Perhaps mouse will operate correctly if: 1.- Install a fresh new battery 2.- Push down connecting buttons in mouse and receiver 3.- Plug in receiver in USB port 4.- Take off battery 5.- Push down the small button that protrudes where the receiver is placed at the bottom of the mouse. 6.- Release the button simultaneusly when installing back the battery Good luck!!! Chawah.

May 30, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

Mouse does not work


Be sure your mouse is plugged in. If this is a wireless mouse verify the receiver is plugged in, and if your mouse and/or receiver have a "connect" button push it on one or both of them.

If this fails, unplug the mouse or receiver and plug it back in.

If None of the above work, restart your computer, and if that fails your mouse is likely dead.

May 20, 2009 | Logitech Cordless Mouse

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Bluetooth keyboard and mouse not working with computer


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Jan 09, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Mouse and keyboard are frozen


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 09, 2008 | Logitech Cordless Mouse

2 Answers

Mouse stopped working, but appears ok, batteries ok, can't determine problem


Is the batteries good. If so try,

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Jun 08, 2008 | Logitech Wheel Mouse Optical

2 Answers

Can not get mouse to move and buttons will not work on keyboard. batteries are all good


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

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Microsoft Wireless Notebook Optical Mouse Model 1023


My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.

Nov 27, 2007 | Microsoft Wireless Notebook Optical Mouse...

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