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Dnx8120 No screen display \ so no functions work. Unit turns on and off and backlite comes on the screen but no display. Been -8 to -10C for a week Just wondering if the lcd screen could freeze or if it is screwed.

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  • bterepocki Dec 21, 2008

    Have warmed it up for a bit but does not seem to make a difference. Unit is 2 months old and only been used a few times. Everything else seems to work. The screen opens and accepts cds and dvds but no sound as the screen display is absent. As I mentioned it has been very cold for a week and have not driven enough to really get the truck warm. Thanks.

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Aply some hair dryer heat on the device for some time in all the areas of the device.do not keep on 1 side for more then half minute.as it can get damaged if made too much hot at any particular area of the device.as this problem happens many times due to over freezing.

Posted on Dec 21, 2008

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Its the problem with Firmware.

Posted on Dec 21, 2008

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The screens can definitely have problems in really cold weather. Though if it still is not displaying once it warms up then most likely, it might have gone bad. How long have you owned the unit? Once I have more information I may be able to assist you further.
Thank you,
Lee

Posted on Dec 21, 2008

  • Lee A.
    Lee A. Dec 22, 2008

    Then I would just send it in to be repaired under manufacturer warranty as this is a defect.
    http://www.kenwoodusa.com/Support/Where_...
    follow this link and you can locate a service center nearest you contact them and inquire about having it serviced under warranty.
    If you need further assistance let me know.
    Enjoy,
    Lee


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