Question about Gateway GT5028 PC Desktop

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Restoring a gateway gt5028

When attempting to run the restore disk, the computer boots into the disk and then goes to a blue screen

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  • mike_wrobel Dec 22, 2008

    there is no text on the screen, its the beginning of the install process and it doesn't load properly. I attempted to restore with another copy of Media Center but now during the install I get "missing hal.dll the error code is 7"

  • Loteck May 11, 2010

    Yes, it could be the CDROM drive. If not E-mail me and I will explain steps to possibly re-install the OS. Usually clearing the CMOS will help.

  • Joseph Green
    Joseph Green May 11, 2010

    What does the blue screen say?

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Try with another media center copy & install . If you find the problem there will be another reason wherin your cd writer/ rom may not be reading the disc dueto which it fails to install...........hope this may help you

Posted on Dec 27, 2008

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hi , Reuben

I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
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How do i reset my computer to an earlier date?


Most computers have a RTC or "real time clock" in the BIOS. BIOS (or "Basic Input Output System") controls how data gets into and out from the processor (via keyboard, disk, etc.). Be careful making changes. The BIOS is normally only accessable when the computer is powered on or reset, and then only while performing the POST (or "Power On Self Test"). At this time your screen may display text describing memory, drives, controllers, etc. Some machine have a "silent boot" enabled which displays a manufacturer's graphic or logo instead of this data. It is during this time the the BIOS may be accessed. Depending on the manufacturer of your computer, a key (Delete, Escape, F1 or some other) or key combination (ALT + F1, ALT + S, or some other) will be needed. It is required to press the key or key combination prior to the Operating System loading message(s). This can be done be repeatedly pressing the key (or key combination) once every second (or two) during the POST. Holding the key(s) down the entire time - or pressing them too often will result in an error, and require starting over again.

Once the BIOS screen is presented, you will have to scroll the entire page(s) to find the clock. Most BIOS brands have more than just a single page of settings. Using the the up, down, left, right, PgUp, PgDn & Enter keys - navigate to the clock hours and minutes and adjust as needed. Make sure that you SAVE changes before exiting the BIOS screen. Upon exit, the computer will reboot with your settings.

Your Operating System may also provide a way for you to change the system time (and date) as well. Try clicking on the time / date to see if it will bring up a dialog box that allows you to make the change.

I hope this helps and good luck! If my answer was helpful, please rate it "4 thumbs up" Thanks!

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