Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp 7310 i am getting a message that says "carriage jam, open door to clear carriage jam, then press ok to continue"

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  • pat_wilcox Dec 22, 2008

    I intermittedly get a carriage jam message I attempt to copy something. It happens more often when I hit The black copy button.



    Also, when I hit the black copy button I get several black horizonal lines on the paper.

  • ray_bev Dec 26, 2008

    The idler pulley for the ink cartridge carrier disintegrated and the drive belt fell off. Where do I find a new pulley?

  • jenny osborn Dec 29, 2008

    IT SAYS CARRIAGE JAM OPEN DOOR, CLEAR CARRIAGE JAM AND THEN PRESS OK TO CONTINUE. I CHECKED AND THERES NO JAM OR PAPER. I PRESS OK BUT THE SAME MESSAGE REAPPEARS.

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Find the stuck piece of paper and remove it. 

Posted on Dec 21, 2008

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1 Answer

How do i clear a carriage jame an ,sg find nothing wrong


Click the link below to go to the hp printer support page for your printer paper jam. Pay special attention to the rear door , as many people miss that detail when clearing paper jams.Also , you can click on the troubleshooting link at the top of that page, followed by "solve a problem " in the drop down box to get answers for other problems,

Clear carriage jam and press OK to continue Error Message Appears for HP...

Feb 14, 2015 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage jam


cannot print, msg shows Error carriage jam, Open door, clear carriage jam, and then press o.k. to continue.
paper has been cleared , opened door and even took off back compartment

Dec 22, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Turn printer on ERROR comes on screen. Carriage jam Open Door clear carriage jam and then press OK to continue. I do this nothing found in carriage close Error comes up the same?? What to do?


Joe,
Pull all of the paper out of the machine. Look for a wadded up small piece of paper. After you look for it. Examine the door slide tray where paper is stored. Look at take-up rollers... make sure slide drawers close easily...examine door where print cartridge is....Look at (on side) feed tray...Paper feed tray... If you fail get a flashlight and take another look it does not have to be a very large piece of paper...good luck

Nov 26, 2010 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage jam


You could try clearing the jam and then removing power from the printer altogether to re-initialize the printer. However, if that fails either the printer diagnostics chip has gone awry or you have a virus.

Oct 28, 2009 | HP Photosmart 4180 All-in-One Printer

1 Answer

Error message


hi,

below is the document that i want you to follow to somehow resolve your issue.

CLICK HERE TO VIEW DOCUMENT ==>> CARRIAGE JAM

Please let me know the outcome after you perform the steps.

thank you so much.

adonscott

Jul 10, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Can not get by carriage jam message


I had an old HP printer and it would say the door was open or the cartridge jam. It turned out the cartridge was too far to the end of its belt cycle. It is weird, but I put a finger space width between the cartridge and the wall of the printer and then it read it correctly. Go figure. It would get off cycle whenever I replaced the ink cartridge.

Jun 04, 2008 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

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