Question about Finis Swi MP3 Player

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Got to help with computer

Well i got my swimp3 and i plug it in but i don't know what to do when it pop open. I need help to put song in and get my swimp3 set up and where to plug in the computer!!! :(

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  1. Connect the USB cable to the back side of the device
  2. Connection the USB side of the cable into the USB port on your computer
  3. If you are using a Windows PC, you can locate your swimp3 drive in 'My Computer'
  4. If you are using a MAC, you will see a new icon appear on your desktop 'NO NAME'
  5. If you have MP3s on your computer you can drag and drop files onto your swimp3 drive
Once you have all the songs loaded onto your device, eject your device and enjoy listening to music underwater.

Posted on May 04, 2010

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Can not get the shuffle function to work on my Finis SWIMP3 1 G player. when I hit the shuffle buttons as directed in the manual, it keeps replaying the same song over and over.


Thank you for posting this I am looking forward to helping you. I work in Technical Support at FINIS and it looks like you will need to reformat your unit.
Just plug it into your PC and right click the removable disk from My Computer and click "format". You will want to be in the FAT Function. This will delete all of your songs off your SwiMP3 and they will need to be loaded back in, but that should fix your issue you are experiencing.
If you have any more questions or comments please create a ticket at support.finisinc.com
Thanks

Apr 23, 2011 | Finis Swi MP3 Player

1 Answer

How do I erase the songs on Swimp3 that are currently there, and put new ones on there Thanks


Hi jerri zweyga...

BE SURE NOT TO DELETE YOUR FIRWARE, ONLY THE SONGS,FILES,ETC.
Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
------------------------------------------------------------------------
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
To put songs on your mp3 player you need to install Windows Media Player on your computer, after you install it hook up your mp3 player to the computer and download your songs to the player.
This is a FREE answer, Please rate me

Apr 17, 2011 | Finis Swi MP3 Player

1 Answer

I charged my swimP3 but it won't turn on when disconnected from the computer.


The Swimp3 Player does need to be charged for at least 3 hours for the best experience. Here are some tips that could help solve your problem:

Problem: The player doesn't turn on.

Suggestion: Charge the battery in the player for at least three hours, this will allow it to fully charge. You can charge it by plugging it into the USB port on your computer or by using a USB wall charger (sold separately). If you do choose to use a computer to charge it, be sure your computer is turned on. If there is no power to the computer, then no power is going to the USB port to charge the Swimp3 player.

Additional Tip: The charging answers are in the Green Indicator Light.

If the green light is flashing off and on, then your SwiMP3 player is charging

If the light is solid green, the SwiMP3 player is fully charged

If you have no green light - then it is not receiving a charge - check the connection, make sure its plugged in properly, or check to see that there is power from the computer or USB wall charger.



Problem: I have charged my player, the light is solid green, but no music plays.


Suggestion 1: Have you loaded music onto the player? Try adding a few mp3 or wma files and test it again.

Suggestion 2: If the power is on, you loaded music, clicked the Play button and no music comes out, press and hold the RESET button for 4 seconds. It's kind of like rebooting your computer when it crashes. Many times a simple reset clears up any challenges.



If that doesn't work, then it could be the

* volume

* incompatible files or

* folders




Volume: On some units the factory volume setting is very low.

Solution: Try turning up the volume by pressing and holding the "+" PLUS button. If you click the "+" button it changes the song, pressing and holding the button will actually control the volume. And if its too loud, press and hold the "-" MINUS button to bring the volume back down.





Incompatible Music Files: If you have loaded a music file that is not compatible, it simply won't play. The SwiMP3 player works with mp3 or wma files, but not aac (like from iTunes).

Solution: Remove the incompatible files. Convert your other music files to mp3 or wma, and if you are importing your songs direct from itunes, you'll need to convert them to mp3s first.



Incompatible NON-Music Files: An MP3 player is similar to a Thumb Drive or Flash Drive because it can hold any kind of file that will fit in the drive's capacity. However, if you have loaded an incompatible file - including JPEGs, Cover Art, Word Docs, anything that is not an MP3 or WMA file, the player simply can't translate it into music.

Solution: Remove the incompatible files, leaving only your mp3 or wma files in your root directory.



Folders: The mp3 player is not able to open folders and play music files stored inside, to the Swimp3 player the folder is simply an un-playable file.

Solution: Open the folders, move or copy the music files into the root directory (remember, mp3 or wma - not aac), then delete the folders.

Michelle
Authorized Finis Dealer
Get Swimp3 Deals at WaterproofMusic.com

May 21, 2010 | Finis Swi MP3 Player

1 Answer

SwiMP3 (128 MB) MP3 Player: I have the original first version of the Swimp3 pl...


This could actually be an easy fix. If you have any files on the player that are not WMA or MP3 files, or that you've stored your music in folders - either way it could simply stop the drive from playing.

Incompatible Music Files: If you have loaded a music file that is not compatible, it simply won't play. The SwiMP3 player works with mp3 or wma files, but not aac (like from iTunes).

Solution: Remove the incompatible files. Convert your other music files to mp3 or wma, and if you are importing your songs direct from itunes, you'll need to convert them to mp3s first.



Incompatible NON-Music Files: An MP3 player is similar to a Thumb Drive or Flash Drive because it can hold any kind of file that will fit in the drive's capacity. However, if you have loaded an incompatible file - including JPEGs, Cover Art, Word Docs, anything that is not an MP3 or WMA file, the player simply can't translate it into music.

Solution: Remove the incompatible files, leaving only your mp3 or wma files in your root directory.



Folders: The mp3 player is not able to open folders and play music files stored inside, to the Swimp3 player the folder is simply an un-playable file.

Solution: Open the folders, move or copy the music files into the root directory (remember, mp3 or wma - not aac), then delete the folders.

I hope you find this helpful.

Michelle
Swimp3 Troubleshooting Video





May 18, 2010 | Finis Swi MP3 Player

1 Answer

Songs from CDs won't play


Nick,

This is an easy fix. Most Mp3 players, the Aqua Mp3 player included, need to have the files in an mp3 format - not the CD format.

Simply convert your CD to Mp3 files on your computer using a software like Media Monkey http://www.mediamonkey.com/ (which has a free version). Once they are converted, then you can simply drag and drop them on to your Aqua Waterproof Mp3 player.

If you're using a Mac, then you can use iTunes to import the CD and then convert the files to mp3 within iTunes.

I hope this helps you get in the water and swimming to music soon.

Michelle
WaterproofMusic.com
Check out the Xtreamp3 waterproof mp3 player - great on land or inthe pool

May 09, 2010 | Finis Swi MP3 Player

1 Answer

Finis SwimP3 charging but not listed on removable disk drive.


Cyn,

Generally the computer should recognize the Swimp3 Player just like it would a flash drive or thumb drive. Remove the drive from your USB Port, press and hold the RESET button for 4 seconds and then try again.

That will usually clear up any hiccups you're having with the swimp3 player.

Plug it back in and look in My Computer again. On my Windows PC with XP it pops up and asks what I want to do with the drive.

After Resetting, you may also want to try it on a second computer to see if it is recognized. If it isn't working then, it could be the electronics, and your gift giver can check with the place where it was purchased.

I hope this helps.

Michelle
Swimp3 by Finis Dealer

May 09, 2010 | Finis Swi MP3 Player

2 Answers

I used to be able to get my swimp3 to work fine from my itunes, now even with the same songs as before it says there isn't enough space even though on screen the file is reading as empty? Does anyone know...


I haven't seen a similar problem, however, my first suggestion would be to try the RESET function.

Second would be to make sure you didn't load the songs into folders on the device - they will only work in the root directory.

Last, I would look for any NON-music files or folders. If you have accidentally transferred other files that could keep it from playing

Remember though, the Swimp3 Players are compatible with iTunes, however, they can't play any AAC / encrypted songs.

Good Luck
Michelle
Authorized Swimp3 Dealer

May 02, 2010 | Finis Swi MP3 Player

2 Answers

After I have used my swimp3 (fully charged) once it is no longer charged the next day and I have to recharge it. why does it die after only one use - am I not turning it off properly? Thanks Suzi


Suzi,

Depending on which model Swimp3 you have, the battery life may vary. At the most you should expect about 6 hours of play time before it needs to recharge.

One mistake we have had customers make is they plug it in to the computer to recharge, but then cut off the power to the computer. If you are using the computer to recharge your Swimp3 Player you will have to leave the computer power on.

Once you disconnect it you will have to press and hold the power button for 3 seconds, the green light will flash fast 3 times and then turn off. If the light is still on, the player is not off.

An alternative option would be to use a USB Wall Charger to charge the Swimp3. If you swim daily, its an easy thing to just pop it in the charger before you go to sleep (just make sure it is dry before you plug it in).

If you find this solution doesn't work, you may want to try resetting the player by pressing and holding the RESET button.

I hope this helps with your Swimp3.

Good Luck

Michelle
Authorized Swimp3 Dealer

Apr 18, 2010 | Finis Swi MP3 Player

2 Answers

SwiMP3 was not safely removed and now it is not recognized


Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU! Also make sure if your device requires "DRIVERS" or if you have a CD download and install that before anything.

Jun 12, 2009 | Finis Swi MP3 Player

3 Answers

Playing


I had the same problem and it took me while to figure it out, but I did. Thanks to a website telling me how to re-format the whole thing. I went to "my computer" and right clicked on "removeable device" and clicked on format. It should read "fat" not "fat32" then I clicked "start" and then when I loaded stuff on it worked. Good luck!

Feb 18, 2007 | Finis Swi MP3 Player

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