Question about Ricoh Office Equipment & Supplies
I am working on a Ricoh 5000L Fax with a 3-31 error message. Any assistance would be appreciated.
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Posted on Jan 02, 2017
HI there below is the reason for your error message and it is to do with the laser unit and will normally need to be replaced when this message comes up.
Hexagonal mirror motor startup error 3-31
You could try resetting it by the following
· Try to clear the service call condition (for failures which are not related to the
fusing unit): switch the power off, wait 10 seconds, then switch back on.
I take it you have already tried this but if this doesn't work then the unit will need replacing
Posted on Jan 06, 2008
SOURCE: Ricoh Fax 3800L Error code
Hi there the error code that you are getting appears to be for the left lock where the fuser is make sure that the door is shut fully and turn the machine off then on again if this doesn't work then it is more likely to be the laser unit and this will need replacing.
Hope this is of some help to you.
Posted on Jan 06, 2008
Press life "2" start for toner.
And life "3" start for drum.
These will reset the counters.
If you are having a "check drum error" then you have broken the sensor arm that is attached to your lid.
Call a technician in your area.
Posted on Jan 16, 2008
Hi there the error you have is that the fuser unit is lower than 130 degrees for 1 minute. Suggestion replace fuser unit turn power off the on. If problem still persists replace control board or power board.
Posted on Aug 17, 2008
you can try a LBP fuser reset and LBP error log clear . this might fix the problem your having.
Posted on Sep 17, 2008
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