Question about Ricoh Office Equipment & Supplies

Open Question

Ricoh Fax 5000L 3-31 Error Message

I am working on a Ricoh 5000L Fax with a 3-31 error message. Any assistance would be appreciated.

Posted by on

5 Suggested Answers

jaylex
  • 417 Answers

SOURCE: Ricoh Aficio fax 5000L (error code & Factory Settings?)

HI there below is the reason for your error message and it is to do with the laser unit and will normally need to be replaced when this message comes up.


Hexagonal mirror motor startup error 3-31


You could try resetting it by the following
· Try to clear the service call condition (for failures which are not related to the
fusing unit): switch the power off, wait 10 seconds, then switch back on.

I take it you have already tried this but if this doesn't work then the unit will need replacing

Thanks J

Posted on Jan 06, 2008

jaylex
  • 417 Answers

SOURCE: Ricoh Fax 3800L Error code

Hi there the error code that you are getting appears to be for the left lock where the fuser is make sure that the door is shut fully and turn the machine off then on again if this doesn't work then it is more likely to be the laser unit and this will need replacing.

Hope this is of some help to you.

Thanks J

Posted on Jan 06, 2008

  • 2 Answers

SOURCE: Error message Sharp FO-4450 Fax machine

Press life "2" start for toner.

And life "3" start for drum.

These will reset the counters.

If you are having a "check drum error" then you have broken the sensor arm that is attached to your lid.

Call a technician in your area.

Jeff

Posted on Jan 16, 2008

jaylex
  • 417 Answers

SOURCE: Service error 0544 on a Ricoh Fax 5510L

Hi there the error you have is that the fuser unit is lower than 130 degrees for 1 minute. Suggestion replace fuser unit turn power off the on. If problem still persists replace control board or power board.

Thanks Jason

Posted on Aug 17, 2008

tech435
  • 284 Answers

SOURCE: Error Message: "Contact Your Dealer Printer Error E04-01" - What does that mean?

you can try a LBP fuser reset and LBP error log clear . this might fix the problem your having.

Posted on Sep 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can send Fax but not receive error message 0-22 on the fax report


The error message means you have received an fax but there were problems because of poor line condiotions. Ask to resend. Here is lonk to manual.
Ricoh FAX5600L Operator Manual Error Codes

Jan 30, 2015 | Ricoh Aficio Office Equipment & Supplies

1 Answer

Hello, I have a fax machine which is for business use and used daily throughtout the day, we have a problem, the fax machine is a RICOH Fax 1140L. There is an error on the screen sayinh 'Printer Error...


There is not much that can be done from the outside as your fax is showing an error due to a failure in the system circuit. Best that can be tried is to remove paper, clean the head with a soft cloth clean the paper insert section. Put the fax on and if the fault message comes on again, you will need to open out the set to probe into the main board. remove back panel and reinsert all connectors , If there is no result, you will require help so that we do not tamper much. Good day

Aug 14, 2010 | Computers & Internet

1 Answer

Print function is not working properly. I have a Ricoh Afcicio 1013F. It prints a few pages then has an error msg.


Does the machine copy okay? If you copy several pages, do they all come out normally, or do you get an error message like when you print?

What is the error message that shows up? If the machine prints a few pages before the error comes up, and it works fine when you are copying, the problem is likely either with your network or with the application you are trying to print from. Depending on what the error message says, it will help to isolate the problem.

It could also be the print driver itself. You can go to Ricoh-USA.com to the Downloads section and either update or reinstall the print driver if nothing else works.

Jun 05, 2010 | Ricoh Aficio 1013F Copier

2 Answers

Our fax has the following error message: Printer


Press

Function
7
monitor key slowly 4 times
*
6
scroll sdown to SHIPMENT SET
set
2

wait for the machine to initialize

Nov 24, 2009 | Panasonic Panafax UF-885 Plain Paper Laser...

1 Answer

Won't always transmit the fax.


what is the error code? the solution is to find the error code and what it means in the manual.

Oct 22, 2009 | Ricoh FAX3900L Plain Paper Laser

1 Answer

Ricoh aficio error message 06-06 page not received


its a fax error that states there is a line problem, problem is probably static in the phone line

Feb 18, 2008 | Ricoh Aficio 1515F Plain Paper Laser Fax

1 Answer

Ricoh Aficio fax 5000L (error code & Factory Settings?)


HI there below is the reason for your error message and it is to do with the laser unit and will normally need to be replaced when this message comes up.


Hexagonal mirror motor startup error 3-31


You could try resetting it by the following
· Try to clear the service call condition (for failures which are not related to the
fusing unit): switch the power off, wait 10 seconds, then switch back on.

I take it you have already tried this but if this doesn't work then the unit will need replacing

Thanks J

Nov 27, 2007 | Ricoh FAX5000L Plain Paper Laser

1 Answer

Ricoh Aficio 5000L Fax Printer-Adding names to Group name


On every fax i've worked on, you cannot edit groups. You have to delete the group and start over.

Apr 17, 2007 | Ricoh FAX5000L Plain Paper Laser

3 Answers

Canon D680 (Fax and Photocopier)


1. Press ?additional functions? key. 2. Press ?#? key. 3. Press the ?>? key until you get to number 7. 4. Press ?Set?. 5. Press ?>? key until you get to number 4 (printer reset). 6. Press ?Set?. 7. Select ?yes? if in a fuser error. If this does not work, you will probably need a new fuser unit. Ed

Jan 21, 2007 | Canon imageCLASS D680 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

104 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

quennie732

Level 2 Expert

393 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

183 Answers

Bernard D'Souza

Level 2 Expert

161 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...