Question about SanDisk Sansa m250 MP3 Player

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My m250 won't turn on

I tried to load more music onto it and when I disconnected from the computer it flashed a message I've never seen before, I didn't get a chance to read by the time I noticed. Usually it says something like 'rebuilding the library' only this time I think it said 'rebuilding the disk drive.' After that it said that there was nothing on it at all, and then it shut off. Now it won't turn back on, even after changing the battery, and the computer doesn't acknowledge its presence when I plug it in. It tried to install drivers for it but it couldn't find the right software.

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  • 47 Answers

Hi. Seems like your M250 is experiencing some system errors that prevents it from either powering up or booting up completely. To resolve the temporary power loss (not powering up even after changing batteries), try this: 1. Remove the battery 2. Press and hold the "Menu" button for 30 seconds. This is to completely discharge the player 3. Insert a brand new battery and try to power it on If this procedure still does not revive the player, try this to format the player and upgrade its firmware: 1. Enable the "Hold" switch on the side of the M250. You would know the "Hold" switch is enabled when the "orange-colored" surface is showing 2. Plug the player in to the PC. (The minimum operating system requirement for the M250 is Windows XP and above). The M250 should be recognized as a "Removable Disk" when browsed in Windows Explorer 3. Right-click on that drive letter corresponding to the M250 and select "Format". 4. Follow the on-screen prompts to format the player 5. Unplug the M250 from your computer, then disable the "Hold" switch. Then try powering it on. 6. To upgrade the firmware of your M250, again enable the "Hold" switch and plug it in to your PC. 7. If you have internet access, then use this link to download the "Firmware Updater" from the Sandisk website: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Save this to your desktop and double-click on it to run the updater program. Follow the on-screen prompts. I hope this helps. The M250 is a great player. Syd :)

Posted on Apr 24, 2007

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1 Answer

I lost my manual for my Sandisk Sansa MP3 player so I don't know how to load music onto it.


Connect your sansa to your computer using the cable provided and copy the songs to the new drive detected

Jun 20, 2009 | SanDisk Sansa m250 MP3 Player

3 Answers

Erase


connect it to your comupter. windows will recognise it as an extra drive. Right click it and then click format, in format check the quick format box and you should be done in less than a minute

Aug 21, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

"Not enough space for Music DB. Please Free 4MB"


Corrupt database - upgrade the firmware from www.sandisk.com

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 31, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

"Not Enough Space for music DB Please free 8 MB"


What type of formatting did you do? I suggest that you could try to hard reset by

  1. Turning off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.

Dec 24, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa - sandisk m250 troubleshooting


Try doing a hard reset on a Sansa m250:

  1. Turn off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.

Dec 20, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

M250 sandisk


Try doing a hard reset on a Sansa m250:

  1. Turn off the Sansa. Just pull the battery out for a second and then reinstall the battery without pushing any further buttons.
  2. Plug the Sansa into a computer, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. This solution has worked for me.

I do not know if this will work on other Sansa m200 type .mp3 players.

Dec 13, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Can not remove files from sansa


Windows Media Player is a little temperamental when it comes to music on the device.

You can manually manage the music from My Computer>Device Name (m250)>MUSIC Folder.

You can drag & drop files onto the device from here, as well as, right click and delete them.




Best of Luck.

Nov 19, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Trouble seeing nonmusic files.


Not sure if this will help, but you could try a couple things:
1. Search for it. There should be a search option somewhere in the explorer window or on the start menu. If you know the name of the .rar file, you can search the mp3 player for it.
2. Go to your Control Panel -> Folder Options. Under the tab "view" make sure "Show hidden files and folders" is checked.

Anyway, that's what I would try first.

Oct 22, 2007 | SanDisk Sansa m250 MP3 Player

3 Answers

Not enough space to listen


If it''s any consolation, the same thing happened to me after I loaded about 1.6 GB (~250 MB left) of music on my Sansa m250. I tried to delete the required 8MB, but the directory structure got destroyed to the point where my computer wouldn''t recognize the device. I called their technical support and they''re having me send it back to them for a replacement! It''s not you, but the player! I don''t know if there''s anything that can be done from a consumer standpoint.

Jul 09, 2007 | SanDisk Sansa m250 MP3 Player

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