I hit the CLEAR/OFF button after initiating self-clean, while the door was locking.
Now I'm getting a LOCKED DOOR message and cannot do anything. The door is NOT locked. I've hit the CLEAR/OFF button one hundred times, no change. I've cycled it through five or six clean cycles, no change. I've disconnected power several times, no change.
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Re: LOCKED DOOR (but it's not!) GE JKP85
Bob, sounds like the door lock cam is making the door lock switch. Either the switch actuator stuck in or the cam failed to home. The cam has 2 funtions, one is to position the lock hook in the door and the other is to tell the board whether the door is locked or unlocked. On a single or upper oven the assy. is behind the control panel. For lower ovens the assy. is behind the trim between the two ovens....Catriver..post back.
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IF you can locate the model number tag (bottom left of door opening) you can look up the manual at www.geappliances.com The only button on your stove that should make the door lock would be the clean button (self clean model) if that is pressed simply hit the clear/off or cancel key and wait for the door to unlock. IF the self clean option ran for an hour or so, you will have to wait for the oven to cool down before the lock can un-lock (safety feature). Good luck with this!!
Not familiar with this particular stove, but it sounds like you activated a child protection lock. To turn these on and off, you have to hit that lock icon and hold it for 4-8 seconds for anything to happen. This is so that the kids won't have sense enough to unlock it, assuming that you locked it to keep them out!
Also, frequently they work in stages. Hitting it one time (for 4-8 seconds) will lock the panel, hitting it another time will unlock it, hitting it a third time might lock the door, and so on. So RTFM, or just keeping hitting it multiple times for 4-8 seconds each, and see what does what. But the manual should tell you everything you need to know. You can go to the GE website, or to managemyhome.com, which is maintained by Sears, and you should be able to find a PDF copy of the manual if you don't have the manual that came with it.
most of the time a simple fix....
you have to trick the door lock mech into cycling through the cleaning process (takes about 20 seconds)
PrintRange - “LOCKED DOOR” flashes in the display
If “LOCKED DOOR” is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:
With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
While you hold the door jamb switch in this position, complete the following steps.
Press the Clean pad, wait 10 seconds.
When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
Wait 10 seconds for the display to clear.
The door should unlock and there should not be a need for service.
Press the Clean pad.
Close the door.
Slide the latch to lock the door.
Hit the cancel button immediately.
Unlock the door.
If the above does not correct the situation, a service technician will need to check your cooking product. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.