Question about Maxtor Hard Drive

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Cannot get drive to give me the screen to have it copy my compute

Bought the 320 from the Geek Squad guy. He downloaded one computer. I have tried to use it on the second one (Vista) and get nothing. How do I back up files on multiple computers and transfer files between computers. I am helpless!!

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You can use the same harddrive between multiple computers only if they are all formated with the same file structure, like ntsf for whatever it is called. You get my meaning though. I found this out threw trial and error.

Posted on Jan 17, 2009

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BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

Cracked Screen On 46" SAMSUNG LCD


Listen to the Geek!!! A repair wiil probably lead to other problems. Trust this guy and get this TV replaced.

Aug 24, 2009 | Samsung LN-T4665F 46 in. LCD Television

2 Answers

Gateway PC screen blank, geek squad diagnosis motherboard issue


You could replace the motor board for less than $100 but I think the geek squad says the motor board is bad on every computer that doesn't start right up for them so I would have someone else look at it first. Or just get a new computer at walmart for like $300

Jul 23, 2009 | Computers & Internet

2 Answers

Upgraded hard drive, from 80gb to 250gb. I have had to reload my os twice. it appears that the bios is not recognizing my hd. a friend said that the inspiron 6000 does not do well with a hd bigger then...


I dont think we can use a hard disk of 160gb in an inspiron 6000. and make sure you bought a ATA hard drive and not a SATA drive. For the Western digital try to reinstall XP and install the device drivers before installing application s/w.

Dec 19, 2008 | Dell Inspiron 6000 Notebook

1 Answer

Pop-Up No Disk in Drive E when accessing Money Program


Check that the Money autosave feature isn't trying to save to the thumbdrive which I assume is drive E when it's plugged in.

Jul 07, 2008 | HP Pavilion dv6000z Notebook

1 Answer

GEEK SQUAD ON MY HOME COMPUTER?


You will need to contact the Geeksquad for this or the place it was set up at (if not Geeksquad). This is Fixya.com, we have nothing to do with the Geeksquad.

Jun 30, 2008 | Gateway MX6920 Notebook

1 Answer

Can the geek squad fix my dell computer?


Stay away from geek squad.. a bunch of **** with all honesty.. You might get one good tech out of 20. Reply back with an exact model number.

Jun 15, 2008 | Dell Inspiron XPS M140 Notebook

1 Answer

Sound card


Dont pay the Geek Squad robber barons a dime...it is easy to put in a sound card.
shut down your computer, unplug it, take out the screws holding one (usually the left) side on, take it off, GROUND YOURSELF!!!. it is then a simple matter of finding a slot for it to fit in (you may have to take a rail of the back of the case for the slot) plug it in securely, close up your case, plug it back in, then follow instructions that came with the card for installing drivers and such....

May 24, 2008 | Dell Computers & Internet

1 Answer

Monitor turns on briefly then off


both of you need to do a complete over write restore and reprogram to recover the video card then install an older video driver program with the ability to lock out all updates. lala linda

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