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I have a BJC 6200 and it won't print. error messge shows - service error code 5100 please help

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Hi,

This means that there is something obstructing the printing carriage / process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or small piece of paper. Also make sure that the ink cartridges are seated properly and not loose.

Posted on Dec 21, 2008

  • Priya darshan Dec 21, 2008

    Please try a reset:

    1. Turn off printer
    2. Hold down Resume button and press Power button.
    3. Keep holding down Power button and let Resume button go.
    4. Press Resume button 2 times then let BOTH buttons go.
    5. Green lights will flash and then stop blinking.
    6. When green lights are solid, press the Resume button 4 times.
    7. Press the Power button and the printer should turn off, if not,
    press the Power button once more.

    This will fix the issue


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Its the problem of printer software and the drivers needs to be relopaded.unplug the wires from the back of the printer and wait for 5 minutes then reconnect it and check out again.  

Posted on Dec 21, 2008

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