I bought my daughter the U2J and now we can only hear from the right earpiece. I tested it with other headsets and the problem still persists. I even checked her original earpieces with my laptop and I heard clearly through both. Does anyone know what the problem could be?
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Hi, this is a very common problem, after you have pulled the ear phones in and out a few times the solder on the earphone socket becomes brittle and breaks making you lose the connection with the circuit board, now as you have ruled out it being an earphone fault then the only possible problem could be the solder.
now sometimes if you wiggle the earphone at the part that goes into the mp3 you can sometimes get the sound working again, but this dont always work so dont rely on this,
now the problem you have is that the cost of getting this part fixed would cost a lot more than buying a new mp4 player.
the cheapest place to try and get this fixed is a tv repair shop, tell them exactly what the problem is so they dont have to test it and see how much they will charge you to resolder the earphone socket back in place properly.
that would be the cheapest option and could possibly get it working again if they will do the work for you
im sorry their is no easy fix but without getting the earphone socket re-soldered it will just never work
It is very likely that the problem is in your MP3 player and not your ear phones. If it is still under guarentee, then take it back to where you bought it. If not it may be that the earphone jack plug is faulty? It is a trade off between the cost of repair against the cost of a new one. These things are often glued together so opening it could break it anyway - sorry
Your earpiece device could be faulty and needs a replacement
Try this steps to detect which could be the fault.
1. Take another earpiece andf insert it on your device. if you pick the sounds clearly on both sides then the former earpiece is bad. But if the problem still persist then get a technician to look at the earpiece port on your device.