Question about Samsung YP-U2X Digital Media Player

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Player sends sound to only one side of earphones.

I bought my daughter the U2J and now we can only hear from the right earpiece. I tested it with other headsets and the problem still persists. I even checked her original earpieces with my laptop and I heard clearly through both. Does anyone know what the problem could be?

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Hello there,

My dear friend, the problem is simply that the earphone of the bad/ damaged that is why you cannot hear anything on the phone. As long as your caller can hear you but you cannot hear them, then it is confirmed, because, the speaker is on a different side of where the earphone of the phone is.

The solution is just for you to have the earphone of the phone replaced.

But before replacing the earphone of the phone, you can use a bluetooth hands-free temporarily or an external earpiece that you can connect to the phone and be using on the phone temporarily before replacing the earphone of the phone.

Using a bluetooth hands-free or external earpiece is quite cheap and is of easy access.

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