Question about Logitech QuickCam Communicate STX Webcam

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Logitech QuickCam Communicate STX Webcam won't install. Downloaded the software from Logitech.com Computer just says usb device not installed xorrectly I cannot install the Logitech Qucickcam I bought. I do not have the disc. could you please help me? My computer is windowsXp. Thank you

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  • Thomas F. Schneider May 11, 2010

    Have you tried a different USB port? Are the USB ports turned on in the setup routine BIOS?

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 15, 2009

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1 Answer

Give me software to intall in computer


1st You download Webcam Driver.
After this install the Webcam driver in the system.
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Hello Sure ,

Check The Link Below :
To Check Your system <Xp , Vista , Seven >
And Download Full Driver .

Logitech QuickCam Communicate STX Personal Web Camera
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Go to cnet.com or the logitech website. If all else fails, type that same question in google . .magic happens with google :)

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uninstall the software

plug in your webcam
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Have you tried reinstalling your drivers? Theres one available here http://drivers.softpedia.com/get/SCANNER-Digital-CAMERA-WEBCAM/LOGITECH/Logitech-QuickCam-Communicate-STX.shtml

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Have you updated DirectX?, I'm not sure if Vista has DX9.0 or 9.0c, but you could try and update DirectX before you install the cam software. Also if the cam is usb, did you install the software "before" connecting the cam?, some people aren't aware that usb devices have to have the software installed first, before connecting the device.

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