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I have a 2 year old dell desk top that is stuck on the blue screen. I can't even boot up in safe mode anymore. I'm willing to crash if need be and reinstall. Just need some help to get past that screen.

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  • chris bruley Dec 22, 2008

    it says word for word the fallowing....
    a problem has been detected a windows has been shut down to prevent damage to your computer. if this is the first timeyou've seen this stop error screen, restart your computer. if the screen apears agin fallows these steps check for viruses on your computer. remove any newly installed hard drivesor hard drive controllers. check your hard drive to make to make sure its properly configured and terminated. run CHKDSK/F to check for hard drive correupttion and the restart computer. technical information 0x0000007b, 0xf96dd528, oxc0000034, ox00000000, ox00000000......Now here is my problem I cant get past this screen to do what it is telling me to do. so how do i get past this screen?

  • soaring3agle May 11, 2010

    What does the blue screen say? Should be a general error message displayed or some stop codes. Can't really help without more information. You could try recovery mode by launching the OS cd.

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Nothing you can do only you can do two method:

1.try unplug you HDD and connect to other pc then run scandisk after that plug-in to you pc and run in safe mode see can past this messages

2.repairing you os use you recovery disk if no ok you need to format or may be HDD faulty

note: can you remember last time want you do to pc may be you action cause this happen example install software or game

Posted on Dec 23, 2008

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You could try to start in safe mode by pressing F8 and restore last configuration used to see if it works.

If not i am afraid you have to use the Windows CD and try the repair mode. If you have anything on it which you can't delete never format it.

But first try to see if you can boot in safe mode. If you can boot in safe mode we can turn off the setting so you can see what the blue screen is about. If you can't go in safe mode you have to use the Windows CD. Sorry....

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Have you installed any application/program prior to the blue screen? Most blue screen causes your system not to boot to your operating system anymore. It is possible that your hard drive is crashed due to a virus infections or spywares. Incompatibility and corrupted system registry may affect your system to have blue screen as well.

You may try the following steps below.

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