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Wireless keyboard locks up ... have contacted HP support (service ticket number 801952055 ... talked to A.Schwerin ... problem not resolved. Have done everything recommended by HP under 'Keyboard Troubleshooting (Windows Vista)' and 'Troubleshooting Wireless Keyboards and Optical Mice'. Standard keyboard works fine ... only wireless keeps locking up. Restarting the computer fixes the problem momentarily ... then it gradually degrades ... response time getting slower and slower and finally no activity at all. Sometimes the keyboard works fine. It will sit idle for a few hours ... and then it is unresponsive. I AM SO FRUSTRATED I COULD SCREAM !!!!! How do you suggest that I resolve this issue?????

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  • claysdna Apr 08, 2009

    Similar problem.
    Wireless HP Keyboard works fine most of the time and then sometimes it takes ten seconds or more for a key press to be accepted. They are not all buffered as I can hit 'A' for example, then 'pple' and maybe a 'p' will display.

    I have checked to see if some process was taking up all the cycles, if I was swapping to disk, or a bunch of other expected reasons for this problem but everything seems OK. Excpet the keyboard is unusable.

    Often, I replace the batteries thinking that the juice was low but even with fresh batteries, I often have the same problem.

    Last night I quit usiing my computer in frustration. Today, no problems at all.

    Beats me what is going on.
    Any ideas?

    ccd


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My HP wireless Keyboard can be reset by momentarily disrupting its power, e.g., removing the battery cover and lifting one of the batteries. It's not much of a fix but seems preferable to restarting.

Posted on Jan 03, 2009

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