My son's myspace account is set up through another email address and his dad has changed his password to his email account. I want to reset his myspace account but i can't. i want to change his sttings but can't access his info to change anything. can you help?
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Do a search on Myspace for any of your email accounts. Once you find the email your account was created with, put it in the login window and click "Forgot Password." That should send your password to that email address.
If you happen to know your account ID, you might have some luck trying the following page, which will send the password to the e-mail address and an alternative e-mail address you might still have access to: https://www.myspace.com/auth/forgotlogin/
If that doesn't work, it seems like a dead end - sorry.
Type http://myspace.com in the address bar of your Web browser to make sure you're on the right page and try again. Often times, when someone wants to hack myspace accounts, they will trick you into clicking on a link that seems valid or find some other way of getting you to access a fake myspace.com log in page. When this is the case, entering your email and password will result in nothing happening except that information being sent to an FTP site or an email address. From that point, the hacker then has your email address and password.
Hopefully, you haven't been hacked. But I advise you to stop trying to log on, go to myspace's home page, click forgot password, type your email address and get a password reset email sent to you. Log into your email to open that message and reset your password. Once you have done that, go back to myspace and try logging in with your email address and new password.
Quote from myspace support
"If you want to change your email address, you need to first login in to your Myspace account and click on the My Account button, just to the left of the Sign Out button. Once you’re there you can type in the new email address you want to use and click on Save Changes. You’ll get an email to your old address asking you to confirm the email change. When I changed mine the notice came almost instantly. When you get it, you’ll just need to follow the instructions on screen and in the email to complete the change."
Generally what that error means is that you entered the wrong password too many times and the site is restricting your access. I would wait 24 hours and try again. If you happen to get into your myspace I suggest changing your email address to your new one ASAP so that you can atleast do a password reset on your account.
You cannot change an e-mail for myspace once you have set it up (as far as I know, anyway) If his father has changed the passwords for everything, you need to get it from him, or your son if he has it. I'm afraid the only way you're going to get into that is if you actually have the passwords. If you have any other questions, please feel free to ask.