Question about Dell Latitude C840 Notebook

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BLACK SCREEN AFTER START UP IN XP PRO

CAN'T GET PASS BOOT SCREEN. MOUSE IS VISIBLE ON BLACK SCREEN. NO OTHER BUTTONS WORK.

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  • George Bill
    George Bill May 11, 2010

    Did you mistakenlly boot into a user account that has no user, I have seen this happen on occasion, click on start log off not shut down and see if you are on the right account

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2 Answers

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If you tap the f7, f8 key before she boots up you should get a message taht says "do you want to go into safe mode or restore to an earlier time", click the button that says do a restorte, then it should tell you that windows is going to restore you to the last time your laptop worked. Let it do it's thing, when done it may ask you or not to reboot, that is the last hope before serious worl, good luck, Gym

Posted on Dec 22, 2008

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Hi you may try follow:
1) go bios setup screen set default configuration and save it and test same error go next
2) take out wireless card and test same error go next
3) reinstall winxp at same HD test same error go next
4) change a HD and install winxp test
nothing solved above is motherboard hardware trouble, need to repair

Posted on Dec 21, 2008

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Posted on Jan 02, 2017

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