Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Hotpoint side-by-side not cooling/freezing food

The lights are on, but freezer is (slowly) melting, and we don't hear the sounds of the compressor or icemaker

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Check the breaker, the chord at both ends, make sure the outlet has power going to it, if it isn't one of these call the repair guy before all your ood goes bad, there is't a heck ofa lot we can do without a hands on approach. You may have blown a critical part. Don't wait and leave the freezer shut unless you avd a second unit in the house, now may be a good time to meet the neighbors to keep your food from going bad. You would be surprised how much money in foos something like this can cost

Posted on Dec 21, 2008

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It's not cool If the refrigerator isn't cool, you need to answer some questions, then see if the compressor is running.

First, answer these questions:

  • Is the refrigerator completely dead? If so, see “It's stopped completely.”


  • Is the thermostat knob turned to the proper setting? If not, reset it.


Next, see if the compressor motor is running

The compressor is a football-sized case with no apparent moving parts. It's on the outside of the refrigerator at the back near the bottom. If it is humming or making a continuous noise and your refrigerator is still not cooling, there may be a more serious problem with one or more of several different components, we recommend contacting a qualified appliance repair technician for further help.

If the compressor is not running but you do have power to the refrigerator, there may be a problem with one or more of these:

  • The compressor


  • The Thermostat


  • The overload, relay, or capacitor


  • The defrost timer


  • The condenser fan motor


Cooling is poor For an overall understanding of how refrigerators should work, read about refrigerators in the How Things Work section of our website. A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas:

Evaporator coils
Condenser
Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt. 

Evaporator coils Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting. If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:

  • The defrost timer


  • The defrost thermostat (also called the bi-metal switch)


  • The defrost heater


If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem 

Condenser Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator. 

Posted on Dec 21, 2008

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It may be time to have the compressor changed out if you cant hear it running anymore. the fridge will end up getting hotter as time does by

Posted on Dec 21, 2008

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1 Answer

Refrigerator not cooling, Freezer not freezing


no cooling at all on both sides? if thats the case do you have power to the unit ..lights on fans running then your compressor is not working check the starting components and hear if the compressor works also check the controls are they on or off? good luck..

Oct 05, 2013 | Hotpoint HSS25GFT 25.0 Cu. Ft....

1 Answer

Hotpoint FZ175G red warning light comes on freezer still freezing after reset light comes on again after a couple of hours


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Sep 17, 2013 | Freezers

1 Answer

My 18 year old refrigerator GE model TFX24FG freezer side is not keeping food frozen. Refrigerator side seems to be working normally.


The refrigerator side is at present working properly , but slowly slowly, it will also loose its cooling.This will happen because, freezer side is the side which cools first, then the refrigerator side ( also called as fridge side)., gets cooled.If freezer side is not cooling / freezing properly then fridge side will also loose its cooling ability.------------ And later on both section will loose its cooling.----------- As per the present situation, it indicates problem with compressor or problem with freezer side door not closing properly.---------- Or the temperature in freezer section is not set to proper cooling/ freezing.--------- So first inspect temperature, is it set right? If ok, then check the freezer door , is it properly closed? If ok, then its compressor problem.? The compressor is running non stop, this is indication of compressor problem.---------- Click this link below for more help:--- http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html ----------- Later on both section will loose its cooling. -------- This will help.Thanks.Helpmech.

Aug 19, 2011 | Refrigerators

2 Answers

Freezer high temp light is on. So is fast freeze. It's been plugged in at least 24 hours but not freezing.


FREEZER HIGH TEMPERATURE WARNING LIGHT DOESN'T GO OUT.HOW TO CANCEL OR RESET?FOR HOTPOINT FFA74.THANK YOU

Mar 11, 2011 | Hotpoint FFA70 Bottom Freezer Refrigerator

1 Answer

I have a hot point refrigerator model CTX14AYBNRAA. Yesterday the freezer lost cold, all food thawed. Today the frig is 70 degrees. I replaced the defrost timer. It did not help. What else can I do?


is the compressor running if so try this.
1. is light on in side when you open the door. If not check breakers or fuses.
2. Can you hear the compressor running. If not do you hear any clicking sounds.
3. If you hear clicking sounds, try putting a fan on compressor and unplug refrigerator.
4. Wait one hour.
5. plug back in. If compressor starts let it run and see if it cools, if it doesnt, call service man.
6. If it goes back to clicking, call a service man.
let me know.

Feb 22, 2011 | Hotpoint Refrigerators

1 Answer

Hotpoint freezer, High temp light on & all food thawing


It's probably the defrost timer is getting stuck in the defrost mode. What it does it it periodically interrupts power to the compressor and sends power to the defrost coils to allow any frost on the cooling coils to melt to keep them clear of ice build up. This is typically a mechanical timer and sometimes the motor fails and it stop turning and if it fails in the defrost mode, the compressor never turns back on no matter how warm the freezer is.

You can confirm it is the timer, by tracing the wires from the compressor to a little 2 by 2 inch box which is the timer. On one side there should be a round hole with a plastic cam. You should be able to turn that cam with a flat screw driver or a coin. Just give it a slight turn until you hear a click. After you turned the cam, the compressor should start. If it does, then it is the timer.

Jun 29, 2010 | Freezers

1 Answer

My freezer is not freezing the food, but the food is cold and my refrig is not cooling at all.


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101


ydtuietydx

Jun 23, 2009 | Hotpoint HSH22IFT Side by Side...

1 Answer

Admiral Refrigerator/Freeezer not cooling-food is melting


Most likely nthe refrigerator has a defrost timer. Need to find it and turn the timer clockwise slowly until you hear a click and refrigerator goes into defrost. If that happens you need to change the timer. It also could be an element is bad also. Let me know, Thanks, Sea Breeze
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Mar 20, 2009 | Refrigerators

2 Answers

Have a hotpoint rsf60 fridge/freezer,noticed over temp red light on, defrosted as ice buid up on top shelf of freezer.light still on red temp set at 3/4 ?


The red warning light will not go out?

1. Has the fridge freezer just been
installed? If so, this is normal and the
light will go out when the correct
temperature has been reached.

2. Has the fridge freezer been loaded
with a large quantity of food? If so,
the light will go out when the correct
temperature has been reached.

3. Have the doors been closed
properly?

Jul 01, 2008 | Hotpoint Refrigerators

2 Answers

Food is defrosting in my hotpoint frost free fridge/freezer


Can you hear the compressor running? Is the fan inside the freezer running? It could be that a wire connection has come loose during the move. Was the fridge laid on it's side during the move? If so you probably have compressor oil restricting the refrigerant system. If compressor and fan are running you will probably need a qualified refrigeration tech to check it out.

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