During a normal wash cycle the washer stopped and gave an E:3- E:4 error code. I did everything manual recommends but unit will not restart a cycle. I drained tank and tried to restart unit. It starts tumbling without first adding water. How do I get unit to add water?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the unit is fed by both hot and cold it is possible that the single hot valve or one side of the double cold valve is not operating. Maybe a silly question but could one of the taps have been turned off inadvertently?
The other possibilty is that the pump filter or outlet hoses are blocked and the machine cannot empty the detergent water ready to refill with clean rinse water. To test the cold valve put the w/m on a cold wash cycle, open the drawer and check the water flow. To test the other part of the same valve, put the w/m on the rinse cycle that would take the softener or a wash cycle with prewash. Test hot valve by selecting the hottest cycle usually 90 or 95 degrees, check water flow thru drawer. Hope this helps.
The E13 error code on your Bosch washer refer to a drainage problem or the pump time might have been exceeded
Either it might be due to a clogged pump, improper detergent being used, ( must use "HE" detergent ) hence suds not allowing a proper drain cycle. You should clean water drainage pipe and/or drain hose. Turn selector to off and restart 'drain, program or, on 500 plus machines, the 'refresh' program. It also says this is caused by using too much detergent. Bosch recommends using half of what the manufacturer recommends when using HE detergents. They don't recommend regular detergents. First run the short wash or refresh cycle without detergent and hopefully your lines will clear.
Could be a faulty inlet valve, or not enough pressure to operate valve,
Remove hose onto valve, and check the water is getting to it o/k,turning off the water to the valve before you undo the hose.
Hope this helps.
Try reducing the amount of low sudsing detergent you are using. This can make the load too heavy and won't spin out. Remember suds have 3 parts, air, detergent, and water. The drain pump is designed for water, so if you see suds during the wash, it will be worst on warm and hot, then there is too much detergent, or is not low sudsing. I know Bosch reccommends HE, however HE liquids normally are not low sudsing, just High Engery. Also the Permanent Press cycles are always a lower spin speed. Hope this helps