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Top and bottom of vertical slides getting cut off

I've been using my Plustek Opticfilm 7300 and the Silverfast program for scanning old slides, and everything worked fine up until just a few days ago. Then the vertical slides suddenly began getting clipped off on the top and bottom--with black space added to the right and left, as if something was trying to turn them into horizontal photos instead.

It's almost like what happened when I first got the scanner, before I realized that horizontal slides had to be placed in the tray vertically to prevent their sides from getting clipped off. But, as these are vertical slides, I don't see how I could be placing them incorrectly.

It could possibly be a problem with the program I use to view the finished result--Windows Photo Gallery--as the small preview images the scanner shows as it is working appear correct. It is only the finished product that comes up wrong. If you have any ideas about why this could be happening, please let me know.

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Plustek


If you got Silverfast with the scanner, the driver should be on the CD.
But you still can get support from Silverfast for your software. I'm sure they can provide the driver, or can tell you where to get it.

Jun 03, 2014 | Plustek OpticFilm 7200 Film Scanner

1 Answer

Just connected my new Plustek OpticFilm 7600i AI to my MAC G5 (OS X Tiger 10.4.6) via USB. Then installed SilverFast Studio version 6.6.2r3. When I try to make a prescan of a slide in the tray, all I get...


have you tried the patch here: http://plustek.com/usa/support/drivers-and-downloads.html
also i'm getting some pretty dark pictures too.
http://www.facebook.com/photo.php?pid=31814329&l=4e21a76788&id=214700767

Jan 23, 2011 | Scanners

1 Answer

I haven't used my Optic Fil 7200i (plustek) since upgrading to Windows7. Also, I have moved and my software disk didn't make it in the move! Is there a way to get one mailed to me: Bailey...


Hi,

You can purchase the software disk from this link:
http://plustek.com/usa/buy-parts-and-accessories.html


Alternately, you can download the installation software/driver free of cost from the manufacturer's download website by clicking this link

On the page which opens, enter OpticFilm 7200i in the Serach box under "Option 1: Search By Product Name" and click the Search button (See attached image)

hmerchant110_83.png

Then select OpticFilm 7200i from the results window. Download the driver in .zip format from the list which opens. After the download completes, extract the .zip file to open the driver file.

Here is the direct link to the driver file.

Hope this solves your problem. Thanks for using FixYa.

hmerchant110_73.png

Jan 21, 2011 | Plustek OpticFilm 7200i Film Scanner

1 Answer

My scanner sometimes crops a particular slide but not others. Some scan ok. What is going on?


Be sure to put the slide in the holder in the proper direction. The opening in the slide holder is rectangular, not square like the slide. If you place the slide in the holder horizontally and the holder window is vertical, it will crop off the sides of your picture.

Jul 20, 2010 | Plustek OpticFilm 7200 Film Scanner

1 Answer

Negatives scan as negatives and not as pictures with the plustek 7300


In the Twain driver for your intellscan, there should be a selection for the type of scan. It should be set to "black & White Negative" or "Color Negative". The program you use to edit the scanned file should be able to change it to a positive if the scanned result is still negative. Programs such as Photoshop, Paint shop Pro etc can use Twain to have the scanner scan directly into them. There the phot (negative) can be edited and saved.

May 30, 2009 | Plustek OpticFilm 7300 Film Scanner

1 Answer

Convert scanned slides to dvd


Has the scanned slides each been given a File name and saved on the Hard Drive? If yes , burn the files onto a disk from the hard driver using the file names to burn.

Feb 15, 2009 | Plustek OpticFilm 7300 Film Scanner

1 Answer

Software hangs


Tell Plustec this seems a common problem- perhaps there is a patch

Jun 22, 2007 | Plustek OpticFilm 7200i Film Scanner

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