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Top and bottom of vertical slides getting cut off

I've been using my Plustek Opticfilm 7300 and the Silverfast program for scanning old slides, and everything worked fine up until just a few days ago. Then the vertical slides suddenly began getting clipped off on the top and bottom--with black space added to the right and left, as if something was trying to turn them into horizontal photos instead.

It's almost like what happened when I first got the scanner, before I realized that horizontal slides had to be placed in the tray vertically to prevent their sides from getting clipped off. But, as these are vertical slides, I don't see how I could be placing them incorrectly.

It could possibly be a problem with the program I use to view the finished result--Windows Photo Gallery--as the small preview images the scanner shows as it is working appear correct. It is only the finished product that comes up wrong. If you have any ideas about why this could be happening, please let me know.

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If you got Silverfast with the scanner, the driver should be on the CD.
But you still can get support from Silverfast for your software. I'm sure they can provide the driver, or can tell you where to get it.

Jun 03, 2014 | Plustek OpticFilm 7200 Film Scanner

1 Answer

Silverfast 6SE doesn't recognise my Plustek OpticFilm7200 scanner it says look in the SF. Logfile.txt in the SilverFast Folder...file not there. My OS is Win7 64bit. My device manager says I have the...


Please download first the most recent device drivers for your Plustek Opticfilm 7200 scanner from Plustek's website.
Log-on as an administrator to your Windows system, if your aren't already.
Delete the installed SilverFast software and then install the downloaded drivers.
Please reboot your system now, again logging on as admin. You want to download the latest version of SilverFast for your scanner http://www.silverfast.com from website and install it, too.
After another reboot, please check if your scanner is displayed in both, device manager (from control panel "system" > "hardware") and control panel (under "scanner and cameras").

May 02, 2011 | Computers & Internet

1 Answer

Just connected my new Plustek OpticFilm 7600i AI to my MAC G5 (OS X Tiger 10.4.6) via USB. Then installed SilverFast Studio version 6.6.2r3. When I try to make a prescan of a slide in the tray, all I get...


have you tried the patch here: http://plustek.com/usa/support/drivers-and-downloads.html
also i'm getting some pretty dark pictures too.
http://www.facebook.com/photo.php?pid=31814329&l=4e21a76788&id=214700767

Jan 23, 2011 | Office Equipment & Supplies

1 Answer

My scanner sometimes crops a particular slide but not others. Some scan ok. What is going on?


Be sure to put the slide in the holder in the proper direction. The opening in the slide holder is rectangular, not square like the slide. If you place the slide in the holder horizontally and the holder window is vertical, it will crop off the sides of your picture.

Jul 20, 2010 | Plustek OpticFilm 7200 Film Scanner

1 Answer

Negatives scan as negatives and not as pictures with the plustek 7300


In the Twain driver for your intellscan, there should be a selection for the type of scan. It should be set to "black & White Negative" or "Color Negative". The program you use to edit the scanned file should be able to change it to a positive if the scanned result is still negative. Programs such as Photoshop, Paint shop Pro etc can use Twain to have the scanner scan directly into them. There the phot (negative) can be edited and saved.

May 30, 2009 | Plustek OpticFilm 7300 Film Scanner

1 Answer

Convert scanned slides to dvd


Has the scanned slides each been given a File name and saved on the Hard Drive? If yes , burn the files onto a disk from the hard driver using the file names to burn.

Feb 15, 2009 | Plustek OpticFilm 7300 Film Scanner

1 Answer

Software hangs


Tell Plustec this seems a common problem- perhaps there is a patch

Jun 22, 2007 | Plustek OpticFilm 7200i Film Scanner

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