Question about Plustek OpticFilm 7300 Film Scanner
I've been using my Plustek Opticfilm 7300 and the Silverfast program for scanning old slides, and everything worked fine up until just a few days ago. Then the vertical slides suddenly began getting clipped off on the top and bottom--with black space added to the right and left, as if something was trying to turn them into horizontal photos instead.
It's almost like what happened when I first got the scanner, before I realized that horizontal slides had to be placed in the tray vertically to prevent their sides from getting clipped off. But, as these are vertical slides, I don't see how I could be placing them incorrectly.
It could possibly be a problem with the program I use to view the finished result--Windows Photo Gallery--as the small preview images the scanner shows as it is working appear correct. It is only the finished product that comes up wrong. If you have any ideas about why this could be happening, please let me know.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
to download the 64-bit compatible driver.
Posted on Dec 12, 2010
Tips for a great answer:
May 02, 2011 | Computers & Internet
Jan 23, 2011 | Office Equipment & Supplies
Dec 12, 2010 | Plustek OpticFilm 7200 Film Scanner
Jul 20, 2010 | Plustek OpticFilm 7200 Film Scanner
Sep 12, 2009 | Plustek OpticFilm 7300 Film Scanner
May 30, 2009 | Plustek OpticFilm 7300 Film Scanner
Jul 12, 2017 | Plustek OpticFilm 7300 Film Scanner
Dec 23, 2010 | Plustek OpticFilm 7300 Film Scanner
55 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: