Question about AT&T Motorola c168i Pay-As-You-Go Cell Phone - Lustrous Silver

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Cant recieve text messages on at&t motorola c168i

I cant recieve text messages from some people on my at&t motorola c168i. The people get the text that I send them but I dont get a reply back from them. Help me with my phone. I am new at this and cant figure it out. I recently could text people and get a reply back but now I cant.

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There are a few reasons that could be causing this.

1. You may have changed the message center routing number.
* Go to messages - options - message setup - text messages - profile - SMS settings(should be check marked, if not select activate) - Customize
* The message center number should be +13123149810(plus must be entered....hold 0 key for plus)

2. Text messaging pay per use has been taken off your account. dial 611 from your phone or 1-866-246-4852 (after hours call 866-801-3600) from another phone for customer service. request pay per use to be added to your phone, or purchase a messaging plan.

These should cover it. Make sure to power you r phone off and on after any changes.

Posted on Dec 22, 2008

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