Question about Canon PIXMA MX310 All-In-One Printer

Open Question

155.0.0 error with Canon MX310 scanning issue

I am running wireless with my printer now - using my time machine capsule. It prints fine but when I tried to scan a picture I said cannot communicate with scanner. Cable my be disconnected or scanner turned off?
thanks for helping
Phyllis, Issaquah WA

Posted by on

  • Skyken Dec 25, 2008

    It worked in the past. Removed and reinstalled s/w and put usb in a different usb port on the computer. It will copy so I know it's not an internal h/w issue.

  • yvd0 Jan 25, 2009

    same here

×

6 Suggested Answers

  • 46 Answers

SOURCE: scanner error

if you put the installation cd in the drive and then if it autostarts close it down, then go to device manager and the properties of the scanner and update driver let pc search automatically and it should reinstall it and then all should be fine i hope , had the same problem on my all in one device

Posted on Sep 24, 2007

SOURCE: error 21550 pixma mp160

I found a solution for this problem
change your usb cable.
you must use a Anti noise usb cable
it's only solution

Posted on Nov 19, 2007

  • 1 Answer

SOURCE: canon pixma mp830 will not scan

I am experiencing the same problem, from the equipment id does not scan

Posted on Jun 09, 2008

  • 1 Answer

SOURCE: Scanning error - cannot scan error code 2,155,0 ???

I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
...

Posted on Aug 02, 2008

  • 1 Answer

SOURCE: Scan problems with Canon MX310

I had the same problem. After replacing the USB cable with a good one the scanner came back to life.
I suspect scanner has a higher requirement for USB data transmission thats why printing and copying work but scanning does not.

Posted on Sep 20, 2008

  • 9 Answers

SOURCE: cannon mx310 won't scan

Go to this link. It is Canon's Support page. It can answer this question.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603

Posted on Mar 25, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Lexmark S301 keeps indicating that it cannot retrieve applications list for scanning


Try using the Lexmark Printer Home software to scan. To access that, on your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.

Oct 26, 2012 | Lexmark Impact S301 Wireless All-in-one...

1 Answer

Error communicating with scanner


If you're able to print fine, try using our Lexmark Printer Home software to scan. To access that, on your computer, click on Start > All Programs > Lexmark > Lexmark Printer Home.

If you're also having problems printing, it could be there's a communication problem. You might want to reinstall the software for your Lexmark Pro205: http://bit.ly/sW3OnE

Jul 04, 2012 | Lexmark Prospect Pro205 Wireless...

1 Answer

I have a Lexmark X4690 and I can't scan. I am running Mac OS 10.6.8 and when I try to scan it says that the printer can't be found. Printing works fine.


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Frequently, issues are caused simply by a break in the signal sent from PC to printer or vice versa. Unplugging and re-plugging the printer allows the small amount of on-board memory on the printer to be cleared, with the result that the PC recognizes the machine properly. Programs continuing to run in the background of the operating system (OS) can cause the signal to be lost. Rebooting the PC ends all programs that may be running and makes a 'clean' start, allowing the signal to be detected.

Sep 11, 2011 | Lexmark X4690 Wireless InkJet Printer

2 Answers

Connected Canon MP610 to Apple Time capsule via USB. My Macbook pro prints wirelessly perfectly, as does my sons Vista Laptop, however my daughters vista laptop and my wifes XP laptop print black fine, but...


Hi richardhaley,
Isee that you are having issues with your Canon MP610 printer.
You mentioned that your printer is connected to an Apple Time capsule via USB and that it works fin on your Macbook and on your sons Vista Laptop but prints the colored shifted to the right on your daughter's Vista and wife's XP Laptop and this is connected via USB.
If I may ask have you tried printing wireless using your daughters Vista Laptop and you wife's XP Laptop to see if the colors are still gonna shifted to the right.
Also you mentioned the drive that the driver you are using is from bonjour but still you have the same problem.
Here is a link where you can download drivers specific for the versions of windows your daughter's Vista and your wife's XP would have, you will need to select exactly the OS operating system for the driver that you need also there is a software for each Operating system as well maybe you can download that as well for both system for you to be able to recalibrate the printer from the 2 machines.
I hope that this will help.
Thank you for choosing Fixya,
mvincentc

Jun 06, 2011 | Canon MP610 Photo All-In-One Printer

1 Answer

Wireless printer communication unavailable via USB


Hi. Hope you got it working fine now on your Windows 7. If not, go to Start Menu > Devices and Printers > right click on the Lexmark print object > Troubleshoot. Make sure the printer is on and is still connected to the computer via the usb cable.

Mar 12, 2010 | Lexmark Wireless X4850 All-In-One Inkjet...

1 Answer

HP 7590 office jet pro scanner does not communicate


Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Jun 17, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Lexmark X6150 Inkjet - Problems Communicating with Printer


For scanning - use window drivers, try under window Photo Gallery. Works fine. For printing, the problem is when it tries to "delete" a file it prints it fails. Can not figure this one out.

Apr 02, 2009 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Can't print from MacBook, through Time Capsule, to Lexmark x5470


turn on the printer sharing via the system preference panel on the computer that is on the system via usb.
Then on your wifi computer look for shared printers and you'll see your printer in the list under the host computer name... use that setting and it should fire up for you!
let me know how it goes...

Apr 01, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Can't Scan with MX310 hooked up to Time Capsule


If you mean you connected it to the airport, that only supporting printing, not scanning. Have to plug it into the computer.

Jul 02, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Wireless and wired connection fails with Toshiba laptop


Do you have a firewall turned on that might be preventing your computer from communicating with the printer properly?

Jun 27, 2007 | Canon PIXMA iP5200R InkJet Photo Printer

Not finding what you are looking for?
Canon PIXMA MX310 All-In-One Printer Logo

1,984 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

old marine
old marine

Level 3 Expert

1472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...