Question about Kirby G5 Bagged Upright Vacuum

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My brushes are not turning. We checked the gear and it is turning, but brushes aren't

Since my husband used the small handle which is attached to the motor to clean mattresses, stairs etc...., the brushes are no longer turning. He put the standard back on, as usual and the brushes will not spin. He checked the gear and it is spinning, but once belt is placed back on, the brushes won't spin. Help!

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Re: My brushes are not turning. We checked the gear and...

Posted on Oct 23, 2007

Re: My brushes are not turning. We checked the gear and...

Take the brushroll out and see if it turns freely just by holding the end. Also make sure that the belt isn't stretched out. Also, before putting the head on the vac, you have to pick the belt up on the "finger" that's in the head. You can verify this by looking into the circle that's cut out of the metal. When the head is affixed to the vac, then turn the belt lifter back around to the proper position and all should be well. If you still need help, you may call us at 1-866-509-1952. Thanks

Posted on Jul 16, 2007

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I need to print how to assemble a bissell proheat shampoorer

First locate screw pack (you will need a Phillips screwdriver). 2 long Phillips screws with hex nuts, 2 short Phillips screws. Should be taped to under part of handle.

2, Put upper handle into lower handle.

3, feed the power cord through the tool caddy from the flat side. Place caddy to handle so the hex shaped holes on upper portion.

4. Place the hex nut in the hex shaped hole and insert long bolt through the front of the handle. Do the same on the other screw and tighten them snuggly. Be careful not to over tighten them.

5. Insert small screws into lower 2 holes through the back side of the lower hose rack. Turn until tightened.

6. Attach tool(s) (that would be a small brush or the pet brush attachment to end of hose and on the attachment holder on front of upper handle.

7. Wrap hose around large holder closest to handle and power cord is wrapped around outer holder with rotating clamp.

Hope that helped

Dec 11, 2015 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

I have an older Revlon round styling hairbrush and the small metal ring where the handle attaches to the brush and the round plastic piece need to be replaced.

parts for small appliances are seldom available as the cost exceeds the price of the unit
you may have to consider using it without the ring or junk it

Dec 01, 2015 | Vacuums

1 Answer

Brushes aren't turning. switch is on

Remember that the brushes turn best when the handle is tipped back. If this does not work, remove the brush assembly and insert a flat screwdriver into the square hole that the pin on the brush usually fits into. Try to turn the fitting. If it won't turn, the air driven turbine has seized up and will require replacement.

Jul 26, 2011 | Hoover SteamVac F5914-900 SpinScrub...

1 Answer

My eureka 5902 4D bagless uprights roller brush stopped spinning. The belt is ok. This model has a sliding switch for roller speed. The brush should spin when you release the handle via the foot release....

The same thing happened to me about a year ago with this very model.
The issue on mine was a small, copper-colored metal wheel that attaches to the end of the brush roller. You'll need to remove the top cover (there are several screws).

Once it's off, you should see the belt, the beater brush, and the metal gear. The gear didn't fit correctly - so the motor just spins without moving the brush. I ended up going to the store and buying superglue that withstands high tempuratures, then gluing the gear to the motor's shaft... and hammering the thing into place before the glue 'set' too much. ...Not fun, but it's working and has been ever after. I can take photos of the thing if need be.

Dec 23, 2009 | Eureka Smartvac 4870 Bagged Upright Vacuum

2 Answers

Bissell proheat turbo 2x upright cleaner -how do I reassmeble?

Yeah, it’s annoying that the manual doesn’t give more detailed instructions and drawings to help with this, because you do have to take the roller assembly apart sometimes to clean built-up carpet lint off the unit properly. If you don’t do this, I’d expect you’d have more problems.

I have a different model number Bissell Proheat than yours. Yours may have different parts or go together differently than mine, but I'll tell you how I do it on mine and you can try my way out and see if it helps you.

(In all cases where I use left vs. right or front vs. back, as when these terms are used with a car, I am facing the front of the Bissell. I am NOT behind the Bissell, where I would stand when cleaning carpet with it.)

Here's how I put it together. This takes much longer to describe than to do, once you figure out where everything goes and you get the hang of doing it!

Attach the left arm with the two silver rods (ONLY attach the left arm here-- leave the corresponding right arm, which looks like the left arm except it has no silver rods, off the bottom unit of the Bissell, for now) to the left side of the Bissell, with a silver screw with a built-in washer. The screw hole is on the back end of the arm and the arm dips down towards the front of the Bissell and holds the two brushes in position so that they can turn without striking the top of the underside of the Bissell or dragging on the floor.

Put a small silver washer on each long, silver metal post, where the roller brushes will go, and slide it all the way to the left.

Put the larger rubber belt around both metal posts, about halfway to two-thirds of the way down the metal posts.

Slide the brushes halfway down the metal posts and attach the larger rubber belt to the cog wheel on the left side of each roller brush. Then slide both roller brushes with the large rubber belt attached all the way to the left so that the cog wheels are against the inside of the left arm. As you move the roller brushes almost all the way to the left, you may be blocked from reaching the end until you carefully work the rubber belt around a plastic flange on the inside of the left arm, but do this and be sure the roller brushes are up against the inside of the left arm. Make sure the rubber belt is still on each of the cog wheels when the roller brushes are pushed all the way left. If you turn one roller brush, the other should turn, too, because of the belt attached to both cog wheels.

Put the small belt around the small cog wheel on the bottom unit of the Bissell behind the right end of the back roller brush, and also around the cog wheel on the right end of the back roller brush. (The right cog wheel on the front roller brush is the only one of five cog wheels without a belt, when everything is assembled correctly.)

Put a small silver washer on the right end of the silver rod passing through the back roller brush.

NOW attach the right arm, using a silver screw with a washer, to the middle screw hole on the right side of the bottom unit of the Bissell. The right arm should mirror the left arm, so that the two arms hold both roller brushes in position on the right side and straight across the bottom unit of the Bissell. It is normal for the roller brushes and arms to be able to flex up and down a bit, when everything is put together correctly. The built-in washers on the silver screws which attach the arms keep the arms and roller brushes in the generally correct position but allow them to flex.

Now using your fingers you should be able to slowly spin the roller brushes without the brushes contacting the top of the bottom unit of the Bissell and without dragging too low against the floor. Check one more time and be sure the belts are positioned correctly around four of the five cog wheels.

If everything seems right, attach the two side covers. These are not interchangeable; the left cover only fits on the left. The short black screw goes in the back screw hole, and the long black screw goes in front.

Then attach the front cover. It's important to be careful that the hooks on the front cover are inside the side cover holes designed to hold the hooks before trying to tighten the last screw through the tab on top of the front cover. If you aren't careful about this, it's easy for the front cover to be out of position or to break its tab.

Try powering up the Bissell and see if the rollers spin correctly. Remember that the handle must not be locked upright and the trigger must be depressed with the Bissell turned on before the roller brushes will spin. (Sometimes people complain that nothing happens with the unit turned on and the trigger depressed when the only problem is that the handle is in the locked upright position.)

Good luck!

May 31, 2009 | Bissell 1699 ProHeat Clear View Upright...

1 Answer


there is a small circuit board right above the motor on the base ,look and see if there are any burn marks or discoloration.if the headlight isn't working either then thats the problem .the circuit can get it through all-type vacuum and janitorial 314-275-8006 supply.$18.49.there is a belt that runs up the center from the roller to the geart on the motor

Apr 01, 2009 | Hoover U6437-900 / U6439-900 Windtunnel...

13 Answers

Hoover SteamVac F7222-900 steamvac Brushes do not spin. Looked at filter as per manual instructions but it was free of lint. Need to fix it, help please? Vacuum was used less than 10/12 times

Solution for Hoover SteamVac (F7452-900) brushes not spinning
Uses the turbine model and same solution would be similar. Root cause is simply the main gear attached to turbine becomes stuck. This problem should not happen as often as I see other people also having this problem. Must be a poor design on Hoover’s part. It takes about 30 minutes and a Phillips screw driver and wrench. Pretty easy, just have to remember what screws went where.
Remove brushes, and front suction cover
On the bottom of the machine:
Remove the 4 screws behind brushes which attach the top faceplate
Remove the 2 screws from base in the sunken holes
Remove the two long silver screws from base which connect all the way to turbine assembly
Stand machine upright
Remove the floor select switch handle
Remove 1 screw near the center beside the intake hole
Remove the 2 screws over the rear wheels
Remove faceplate cover, the front will need to be gently pried over the clear plastic part, be careful about the upright disengaging lever under faceplate, move it under the metal wire
Remove the 2 screws in the front of the turbine assembly
Remove the 2 hoses on either side
Disengage the bar on the floor selector switch
Pull out the turbine assembly
Remove the 4 screws and 3 clips to separate the assembly
Remove the filter (which is most likely clean since, cleaning this is the manufactures only solution)
Remove the large white gear and with a wrench remove ball bearing
Remove other large white gear
Note that the metal gear attached to turbine will not move (this was my problem), with a wrench gently grab metal gear and twist free. Spin turbine to make sure it moves freely.
Put everything back together again and you should be good to go.

Nov 29, 2008 | Hoover Vacuums

3 Answers

Suction loss when handle is tipped back to clean carpet

can any one help,
Our Dyson Animal vacuum has plenty of suction when it is upright and the attachments are being used off the hose, but when the handle is tipped back to begin cleaning carpets the beater head is getting no suction. As the handle is being tipped back you can hear what sounds like a flapper valve in the body of the vacuum opening and then all the suction just goes away.

Nov 19, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Brush Bars won't turn

I borrowed a bissell 9500. It was filthy with the previous user's debris, including long and short black hairs, black goo from the swamps of hell, cat hair and dirt. I cleaned the whole machine (as mentioned in the online user's manual), pre-spotted my carpets, filled the appropriate fluid containers, and confidently turned power on to the 9500. The BRUSHES DIDN'T WORK ! After checking all belts, and other things mentioned in other solutions here on Fixya, I decided to check the trigger setup on the handle part of the cleaner. I unscrewed all the screws from the top of the handle down to the attachment holder ( there were seven screws). After that, I gently pried open the top portion of the handle in order to see down to the trigger. I gently pulled the trigger and, at the same time, repositioned it and the spring attached to it. Then, I put the screws back in, attached the power cord, turned on the power, released the handle's upright lock. When I did that, the brushes turned like they are supposed to. At that point, I felt like I'd awoken from a nightmare and, at the same time, been blessed by an unseen cosmic power. The rest is history. My carpets and upholstery are now as clean as when they were new. I hope this helps one or more of you out there with the "dead brushes" problem.

A solution submitted by:
Pierre Kunde

Sep 15, 2008 | Bissell 9500 ProHeat 2X CleanShot Upright...

4 Answers

Brushes not turning, but suction okay?

My problem was that the metal "transmission" had it's upper and lower bearings frozen. I sprayed WD-40 and let it sit for awhile. I then proceeded to work it free. It was quite rusty inside the cover plate, leading me to believe that water somehow entered the housing or they used a water based lubricant from the factory. Water based lubricants are generally cheaper than oil based so I'm tending to lead that way. The "transmission" is the metal rod with hypoid type gear in it that turns the 2 plastic gears. It is a press fit to the turbine wheel, so twisting a flat blade screwdriver under the turbine wheel will remove it. Make sure the lower bearing is free to turn easily. I also used some anti-sieze compound on the gears.

Aug 22, 2008 | Hoover F7425-900 SteamVac V2 Widepath...

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