Question about HP PSC 1315 All-In-One InkJet Printer

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HP Director I am unable to access the HP Director function for my printer. What do I need to do??

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First thing you should do is uninstall the HP director software you have if it is installed and doesnt work. Uninstalling will depend on your operating system - post again with details and we can talk you through it if you are unsure how. Next you need to go to this link; http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=374568&lc=en&cc=us&dlc=en&submit.y=4&submit.x=9&lang=en&cc=us Select your operating system version and download the software. Install it, follow the on-screen instructions and you should be able to access it. Any problems doing this, please ask again, Hope this helps :)

Posted on Apr 05, 2007

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Posted on Jan 02, 2017

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I unable to find hp director for scanning icon in my computer but printer icon is there. now i want to scan bur i am unable . pl help.


You might try this. Lay the paper you want to scan on the glass and press the physical buttom labeled scan. Wait for a min but on mine director will pop up on your computer screen. Its not a fix, but it'll let you scan what you need.

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click on the hp director icon on the desk top or access it from start ?all programs?hp?hp director then in the hp director click on settings after which you will get the drop down menu ,select fax settings and setup and then click fax log.This is how you can access fax log and then you cal calso receive and send ..

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1 Answer

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Uninstall the HP software:
Start
Control Panel
Add/Remove Programs
Select HP
Remove

Restart.

Re-install the software.
Access HP Director.

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1 Answer

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Click this link for support if you use Windows XP: http://bit.ly/9UumP5

Click this link for support if you use Vista: http://bit.ly/9GIV5I

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First UNINSTALL all printers from your add remove utility. Then re-boot your computer and then install using the software disk that came with your printer.

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1 Answer

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Hi go to hp site find utiliity section for this printer

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See this link on HP's web site for a possible solution:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=79477&os=228&lang=en


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1 Answer

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Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

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1 Answer

I can't get access on my PC to the HP Director.


Hi Seaner, I would suggest removing HP Director from the computer using Add/Remove programs in the control panel and then reinstalling. If that doesn't work let us know what operating system you are using, any error messages, problems, or changes that lead up to this situation. Also don't forget to rate this posting when done.

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