Question about HP PSC 1315 All-In-One InkJet Printer

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HP Director I am unable to access the HP Director function for my printer. What do I need to do??

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Re: HP Director

First thing you should do is uninstall the HP director software you have if it is installed and doesnt work. Uninstalling will depend on your operating system - post again with details and we can talk you through it if you are unsure how. Next you need to go to this link; Select your operating system version and download the software. Install it, follow the on-screen instructions and you should be able to access it. Any problems doing this, please ask again, Hope this helps :)

Posted on Apr 05, 2007

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I unable to find hp director for scanning icon in my computer but printer icon is there. now i want to scan bur i am unable . pl help.

You might try this. Lay the paper you want to scan on the glass and press the physical buttom labeled scan. Wait for a min but on mine director will pop up on your computer screen. Its not a fix, but it'll let you scan what you need.

Feb 04, 2011 | HP PSC 1315 All-in-One Printer

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How to access the fax log on 6310 HP all in one

Hi ,

click on the hp director icon on the desk top or access it from start ?all programs?hp?hp director then in the hp director click on settings after which you will get the drop down menu ,select fax settings and setup and then click fax log.This is how you can access fax log and then you cal calso receive and send ..

hope this helped you call the best

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Cannoy access HP Director. Error message: -

Uninstall the HP software:
Control Panel
Add/Remove Programs
Select HP


Re-install the software.
Access HP Director.

Sep 11, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer


Click this link for support if you use Windows XP:

Click this link for support if you use Vista:

Jul 05, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

HP Director software

First UNINSTALL all printers from your add remove utility. Then re-boot your computer and then install using the software disk that came with your printer.

Mar 15, 2009 | HP PSC 1210 All-In-One InkJet Printer

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Hi go to hp site find utiliity section for this printer

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2 Answers

H P Director not working

hi yesjay,

I've seen this exact same problem before. What I deduced from that experience is that the Readiris software takes over the redirector function of the HP Director service. The only way we got the HP Director to function again was to:

1.) Uninstall Readiris
2.) Uninstall the HP printer
3.) Reinstall the HP printer without installing Readiris

This resulted in the HP director service working properly again, but with the user unable to use the character recognition functionality provided by Readiris.

Hope this information helps to clarify your current situation and thanks for using the FixYa service
Kind regards

Feb 15, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Hp psc 1317 unable to use hp director scanning

Uninstall "HP Director" and replace with "HP Solution Center" New Updates (especially IE 7) make this application incompatible. Ed

Aug 06, 2007 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

I can't get access on my PC to the HP Director.

Hi Seaner, I would suggest removing HP Director from the computer using Add/Remove programs in the control panel and then reinstalling. If that doesn't work let us know what operating system you are using, any error messages, problems, or changes that lead up to this situation. Also don't forget to rate this posting when done.

Feb 09, 2007 | HP PSC 1315 All-in-One Printer

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