Question about Philips GoGear HDD6330 MP3 Player

1 Answer

Philips Go Gear

I have had problems turning it on and off i have tried the on/off button held with the volume button but it doesn't help. Also the sound quality has gone. I can hear the background music but the singers sound if they are at the bottom of a long corridor. I have tried pushing the headphones in half way and that has helped with the radio, but as I tried re-setting it with the Philips Device Manager before i found this site I have wiped all my music off. Can anyone help or should I just go a buy a new one!!!

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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1 Answer

My philips go gear SA60XX 8GB player is frozen and when i turn it on, the Go Gear logo comes up but it won't go any further


You can find description about how to repair your player using this link:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA6045%2F37&dct=FAQ&faqview=1&new_tmpl=1&refdisplay=PI_C35_SA60XX_002&refnr=0063493&scy=US&slg=AEN

If the PC doesn't recognize the device try recovery mode:

Player Recovery

Sometimes, problems still remain even after you reset the player. You need to use the Repair function in the software. Just follow the steps below:

Important: Content stored in the player will be erased after player recovery. We strongly recommend you back up your data before you perform this function.

1. Press and hold the volume plus button (VOL+) and then connect your player to your PC until the Philips Device Manager acknowledges your player and enters the recovery mode.
2. Release the volume-plus button (VOL+) button and then Click on Repair to start the recovery process.
3. Follow the information on the PC screen to disconnect your player when recovery is complete.

I hope this helps you.
Thanks.
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HOW TO UNFREEZE MY PHILIPS MP3 PLAYER


Hold down the off switch and press + volume at the same time

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Philips mp3 go gear 30 gb will not turn on and also does not get recognize by computer, could you please help, i send someone wrote you reset and turn on again, where can i find reset key


There is a reset pinhole on the side of the player, but this will not solve your problem.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Then recharge for 3-4 hours only - charging longer may lead to problems

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There is a program that came with the installation Cd called Philips Device Manager. You can download it from www.usasupport.philips.com if you lost the CD. Use the Philips Device Manager to repair the player. If the device manager will not repair the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Phillips gogear need driver need driver for the mp3 player, it completely stopped working and the philips device manager tries to repair it, but is un successful


To reload drivers:
WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

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WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

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WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

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WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

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1 Answer

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Make sure the player is on BEFORE pressing the volume+ and play/pause button. If the player shuts off, the rest was successful. If that fails:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

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