Question about Xerox Phaser 780 Laser Printer
When we print "pages have 1/2-inch squares of color or a ghost image from a previous page". This is an exact quote of the problem listed on the Xerox Knowledge base website and is exactly what is happening when we print. Their solution is to "Turn the printer off and call for service". The problem is that the repairman is here and he doesn't seem to know what's wrong. I would think that because it is word for word what is wrong according to Xerox's website he would know what to do. Does anyone know what the problem, and better yet, what the solution is? Thanks in advance.
I found problem in fuser unit ,there is a clutch that is broken which controls the cleaning blade for the transfer belt ,its behind the solenoid ,i found it broken in half .
Posted on Jan 30, 2008
Seems a sensor problem and consult the website for online help and request for a better technician.
Posted on Apr 06, 2007
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