Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

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Turbo Brush roller problem on Electrolux Harmony EL6985

Roller attachment won't spin. I have pulled out all the hair and strings. I have unscrewed the bottom to see if I could find more problems, but it won't come off.

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To get the bottom off, you have to remove the two big wheels by popping them out, and there are two more screws underneath. Once you remove those screws, you can pop the housing halves off and get to everything inside so you can clean it.

Posted on May 31, 2010


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The brush in my powerhead of my PowerPlus will not work even though the motor works

Check to see if there is hair or string or something preventing it from moving. Or, you might have a button or something that stops the roller from moving for suction for the hose only if it detaches for use that way. If it's not that, unplug the vacuum and see if you can move the roller by hand. If not, take the roller off by unscrewing the shield, probably 4 screws and check to see if the pegs that hold the roller in are in properly or broken. Rollers aren't expensive. If it's broken, just replace it. But, I'm thinking that there is something like string holding it. Another thing might be the belt is broken. If that's the case, do this:

First, make sure the vacuum is unplugged. Turn it over and you will see that on the rollers a cover. This cover should have about 4 screws holding it on. Unscrew and remove the cover. Note how it was put on. Take a look at the roller brush ends where it goes into the sides of the vacuum. Pull the roller straight out, noting how the pegs that hold it into the vacuum are situated. Take the broken belt off. It might be attached to one side of the roller. Note which side it is on and which side of the vacuum it is on. If it's not attached, no problem, just note which side it should be on. Now, on the bottom where the belt goes around, should be a silver peg that the belt slides over. Sometimes it's hard to see, but it's there. Take the broken belt to the store and match it up to a new one. Some are thinner than others, smaller or rounder than others. Be sure to get the right one. Now, back home, comes the hard part. Put the new belt on the proper side of the roller, only. Try and get the roller back into the vacuum snugly and secure. Once you do that, holding the roller with one hand, snug against the vacuum, pull the belt down and slide it onto that silver peg. If it needs to be twisted on, do that, but it probably doesn't need to be twisted. Once you have it on the peg, move the roller around with your hand to settle the belt into the proper position. With that done, replace the roller cover and you're done, Bob's your uncle! Plug the vacuum in and have at it.

Sep 26, 2014 | VAX Appliances Vacuums

1 Answer

Carpet broom won't start

Check the belt and the end bearings are free by hand, (electric off plug out) if not free remove plate to access roller/brush, remove clear any obstruction (Hair/string/thread) replace and test. ensure you site belt back on to spindle and roller/brush correctly.

Aug 25, 2014 | Electrolux Epic 6500 Vacuum

1 Answer

My electrolux vacuum has a red light that won't turn off and my brush roll won't work

Check the belt and the end bearings are free by hand. (electric off plug out) if not free remove plate to access roller/brush, remove clear any obstruction (Hair/string/thread) replace and test. ensure you site belt back on to spindle and roller/brush correctly...

Aug 22, 2014 | Electrolux Vacuums

1 Answer

Bissel easy vac roller won't work

remove brush roll and clean any string, hair, or whatever from it. especially around the ends. you can also unscrew the ends and check for debris there also. when you put ends back on use a little wd40 to lube up the bearings. if that doesn't work replace brush and won't hurt to change belt

Feb 13, 2013 | Bissell Roller Brush 2037029 for Easy Vac...

1 Answer


Either your belt is broken or the roller is not functioning dues to debris or hair or bad bearings. You'll have to take a look at the bottom of the vacuum2_bing.gif and see if the belt is broken. If it isn't, you need to remove the roller bar and see if there is anything like hair or string keeping it from spinning. If the bearings are frozen, you can spray them with a lubricant and try to free them up. If this fails, then you will need to get a new roller. Hope this helps. Good luck!

Mar 11, 2010 | Vacuums

1 Answer

Electrolux Harmony Not working

maybe it is clogged. does the light go out if you turn it on with no bag?(for testing)
is the roller spinning?

Jan 07, 2010 | Electrolux Harmony Canister Vacuum -...

1 Answer

The motor spins but the belt will not move, therefore the rubber on the belt burns right where it is attached to the motor.

Sounds like your carpet beater roller is jammed up, probably with hair or string, in most cleaners you can remove the roller by taking the cover off below the brush. Remove the roller and clean wrapped uo stuff

Dec 06, 2009 | Oreck XL Ultra Bagged Upright Vacuum

2 Answers

How to clean turbo brush of harmony electrolux and put it back together properly

Wait, there are two more screws that must be removed before the top shell will come off. They are located under the wheels. Pop the wheels out by simply inserting yoru finger or a small tool into the wheel and pulling straight up. Remove those two screws and then you can proceed as mentioned above.
When reassembling the head, if the shell does not snap back onto the base, check for plastic chips or other debris in the narrow slots on the underside of the shell. Clear these slots out and the head should easily snap back together.

Dec 02, 2009 | Electrolux Harmony Canister Vacuum -...

2 Answers

My brush will not turn, and the brush control is stuck on "off"

I have had problems with the belts on my Mach 5 overheating (smell of burning rubber) and also with the motor overheating and shutting down.
I learned the hard way that one of the issues might be that the roller/brush on the bottom of the unit has a metal bearing inside the roller/brush that can become clogged with hair (both human and pet hair) which effects performance of the unit.
It’s fairly easy to fix.
Lay the vacuum on the floor so that you can see the roller/brush. Then remove the phillip head screws that hold the protective plastic plate over the roller/brush. (There are about 6 screws that hold this plastic protective plate in place) Also, you will be removing the (1) screw that also holds the plastic plate over the belts. There are (2) belts that you can remove and when in doubt replace these (2) belts for around $9.00.
Once you have the protective plastic plate off that covers the roller/brush disconnect the belt is around the roller. Take the roller and cut off any hair that is wrapped around the roller. Next, grab the roller by each end and twist the ends caps and (1) of the ends will unscrew. Once you have unscrewed one of the ends remove any hair or dust that is trapped under this cap. (Be careful not to lose the small metal washer that sit on top of the bearing)You will notice under this cap is a metal bearing that can become clogged and jammed with hair. The hair should come out fairly easy and allow the brush to spin fairly easy once you have screwed the end caps back in place test that it spins freely. If it doesn’t spin freely replace the roller/brush with a new one for about $23.00.
When you put the belts back on the thick rubber one (Belt # 40201-271) has probably become stretched and should be replaced for about $3.00. The small diameter belt that goes over the roller/brush probably does not usually need to be replaced and does not usually fit very tight. I have heard that people will take the small roller/brush belt and turn it upside down to get a better fit.
I just did this on my Mach 5 and it runs like a new machine. I did end up replacing the roller/brush head.
Hopefully you will find this useful.

Jul 05, 2009 | Hoover U5194-900 Mach5 Multi-Chamber...

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