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Phone shuts down and the

I have a Samsung Juke. The problem is that the phone occasionally shuts down, and when this happens the screen goes pure white. I can still receive incoming calls and dial calls, but there is nothing on the display. Pulling the battery out and resetting the phone do not help.

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This could be a software glitch. Get the phone checked by an authorized Samsung dealer, and ask him/her to re-install the phone's software.
Also, try running the phone without its memory card in it. If this resolves the problem, then you may have to buy a new memory card for the phone.

Posted on Dec 25, 2008

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