With the broken handle #100710 removed, I could turn the "stem" with a wrench to take a shower, being VERY careful not strip or "disfigure" the brass stem, very easy turning on/off. Now I found the replcmt #100710 at my (not) local Home Depot. The guy opened the pkg to assure it was the same handle. Evidently the installation instructions fell out unnoticed. I (thought) I put it on correctly, seemed easy enough... It WILL NOT TURN at all. BTW I had taken the plastic (?) 2 pc sleeve w/me to HD. I do have it, maybe something wrong with the rplcmt w/that (?) HELLLLPP Thanks in advance Susi
SOURCE: Moen Bath Tub Faucet
Hi varn4620,
I'm Harvey the Master Plumber.
Your question is: You had to replace the faucet in the tub due to a broken plastic piece in valve stem. Bought a Moen ripped the wall out and put new faucet in. Went good untill we turned the water on and the shower rained on us. Tightened everything you could find to tighten .Every time the water is turned on the shower rains. Can this be fixed or is the faucet broken?
Is this new faudet a single handle? If so I"ve had this experience also. Most of the time it's because the guts were not lined up properly at the factory. You may have to play with it a bit.
Turn off the water and take the handle off and remove the sleave, remove and rotate the guts. Try 90' at a time. Turn water on to try it. Useually one of the other 3 positions will be right. The correct position is there, but it may take time to find it.
Feel free contact me again!
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Thank you,
Harvey your Master Plumber
SOURCE: Replacing Moen 1225 cartridge.
you will need a puller more then likely but what you can try is a little wd-40 lubricating spray
SOURCE: single lever moen shower valve -can't remove handle
if you have taken out screw then pull off if you have a handle puller use it
SOURCE: moen shower handle keeps turning it wont come to a stop
Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!
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http://www.moen.com/contact.cfm?location=TopNavCustomerSupport
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SOURCE: Moen shower/tub faucet
hi... yes that's a very common issue with moen "cartridges" -- it's very simple to fix..... grasp the handle and give it a gentle tug upwards when the water is on... if it retracts again, pull the handle out again and tug again but this time a bit harder. Not sure what causes this on new cartridges but it will fix your issue.
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