Our side by side is still working, sounds normal, yet the system check display is showing "de". That "de" code says to keep the doors closed as much as possible and to call a repairman. We can NOT afford a repairman these days so can you please tell us how we can fix it ourselves? Thank you
Hello,
It sounds as though you may have an issue with the defrost system. If the system check shows an open circuit on the frost heater or an open circuit for the defrost thermostat when the temp in the freezer is at zero then you will get this problem.
I would keep an eye on it for a couple days and see if frost starts to accumulate on the rear wall of the freezer. If so you will manually have to defrost the freezer so the machine can maintain temperature. When you have the rear wall removed from the freezer you will need to check the resistance of the defrost heater.
Let me know how you make out and if you have anymore questions. Thanks,
Bill
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