My printer feeds the paper in part of the way, then sounds like it is pinting, but the paper is not advancing into the printer. When the printing sound stops, I get an error messag that I have a pape jam. But the paper doesn't even appear to get all the way into the printer. Thank you!
I own this printer, it has to do with how you load the paper, it's very touchy, just keep readjusting the paper and you will get it right, you don't want the paper to far into the printer, or you will get a paper jam error, but if it's not in far enough it will sound like it's printing but not feeding the paper. Hope this helps, Julia
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Sounds like you just need a new printer. Some times the encoder wheel can get dirty with aerosolized ink and it will start to skip lines. The encoder wheel is a small plastic wheel on the paper feed of your printer. Around the edge of the wheel are hundreds of small thin black lines. As paper goes through the printer it counts these lines as the wheel turns to know how far to push the paper. If ink or debris gets between the lines over time it can start counting two lines as one and thus advance the paper too far, causing blank space between prints. See the below picture of a printer encoder wheel for reference. My professional opinion is to not purchase Lexmark. New Canon printers are very reliable with a high quality output, look for one that uses CLI-221 cartridges. Or most any HP.
I've had a problem like this before too, it's was down to two things which might be the same for you!
1) Is your printer plugged into a Power Surge Protector? if so then remove it from that and plug it into a normal plug, the surge protector sometimes doesn't allow the correct amount of power to reach the printer which causes an issue.
2) Your paper feed rollers, I had to clean mine with white spirt to remove the paper dust from the rollers, once done feeds paper everytime since!
I just bought the same printer with you and it seems to be no problem. Try to reinstall the software again and follow exactly the instruction given. Actually there is nothing wrong with the alignment. Anyway if wont work then you to contact the support person for solution. Thanks
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.