Question about Lexmark X5495 Printer

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Lexmark X5495 Feeds paper in part of the way

My printer feeds the paper in part of the way, then sounds like it is pinting, but the paper is not advancing into the printer. When the printing sound stops, I get an error messag that I have a pape jam. But the paper doesn't even appear to get all the way into the printer. Thank you!

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I own this printer, it has to do with how you load the paper, it's very touchy, just keep readjusting the paper and you will get it right, you don't want the paper to far into the printer, or you will get a paper jam error, but if it's not in far enough it will sound like it's printing but not feeding the paper. Hope this helps, Julia

Posted on May 17, 2009

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Lexmark x5495 , does not feed paper


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If this has helped you then please rate me!

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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