Question about HP Deskjet 870cse Printer

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Ink cartridge cradle

During power up, the ink cartridge cradle slams hard to one side and stays there. Because of this, the printer will not print. It makes no difference whether the printer cable is connected to the CPU, ie, with only the power cord connected to the Printer, the problem is still the same.

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6 Suggested Answers

Roop1980
  • 228 Answers

SOURCE: ink cartridges make a slamming sound from left to right and wont print

The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

Posted on May 28, 2009

SOURCE: cradle jam after inserting ink

May-15-2008
in a HP-PSC-1210, replaced empty HP56 black-inkjet cartridge.
Afterward, printer gave error message AND unable to "dismount" the cartridge.
Finally discovered that an HP57 color-inkjet cartridge had accidentally been mounted/installed. A handyman relative was able to dismount the (wrong) cartridge.

Cradle did not actually jam, though printer would not print.

Posted on May 15, 2008

  • 1 Answer

SOURCE: The print cartridge cradle cannot move.

"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Posted on Jan 13, 2009

  • 6 Answers

SOURCE: Error0xc18a020a

so the error message that you have got on the screen that says 0xc18a020a is the error messgae when ur cartridges are not getting detected by the printer so in this cases we have to service the printer only
as u may try these steps like cleaning the copper contacts of the cartridges and then aligning them but that is also not going to work
so u must go ahead and try service ur printer ..........

Posted on Sep 20, 2009

SOURCE: A faulty ink cartridge cradle latch causing problems.

Part #'s for HP #56 black & #57color are:

ASSY-LATCH BLACK - C6490-60011

ASSY-LATCH COLOR - C6490-60012

see my post @ techtalkz.com/hp/124170-hp-psc-2210-cartridge-latch.html


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Posted on Nov 19, 2009

duane_wong
  • 6826 Answers

SOURCE: how do I reset the ink level on my lexmark x8350?

http://support.lexmark.com/index?locale=en&segment=SUPPORT&startover=y&userlocale=EN_US&question=x8350+ink+level&productCode=LEXMARK_X8350&page=answers&detectedProductFacet=CMS-CATEGORY_REF.LEXMARK.PRODUCTS.ALLINONE.LEXMARK_X8350&searchid=1280474419390#1

The above is the description page for you Lexmark printer.
---
Solution
Some menus on the X8310 and X8350 are repeated in the Copy Mode, Scan Mode, Fax Mode and Photo Card menus.
If you press the Menu button while in any of the above menus, two ancillary menus will be listed, Maintenance and Device Defaults.
To select either of these menus, press the check mark pattlnk_442006_155-selects.gif at the center of the navigation keys on the printer.
Maintenance Menu options View Ink Levels Clean Cartridges Align Cartridges Print Test Page Reset Defaults
Device Defaults Menu options Set Date and Time Language Country Copy Paper Photo Paper Photo Size Button Beep Power Save Timeout Caller ID Pattern
---
The ink levels should reset when the ink jet cartridge is installed.

Posted on Jul 30, 2010

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When printing from my hp 7150 photosmart printer the words are not printing straight, they are lopsided


Cleaning the ink cartridges with the HP Printer Toolbox
  1. Click Start .
  2. Click Settings .
  3. Click Printers .
  4. Right-click the icon of the printer in use.
  5. Click Properties .
  6. Click the Services tab.
  7. Click Open the HP Photosmart Toolbox or Service this device.
  8. Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
  9. Click Clean the Print Cartridges .
  10. Follow the onscreen prompts.
Manually cleaning the ink cartridges
  1. Turn the printer on and lift the top cover.
  2. After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
  3. Remove the ink cartridges and place them wide side down on a piece of paper.
  4. Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
  5. Locate the copper-colored circuitry strip on the back of each cartridge.
  6. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
  7. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
  1. Assume an eye level position with the HP Photosmart printer.
  2. Locate the ink cartridge cradle.
  3. Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
  4. Reconnect power cord when finished cleaning.
  5. When finished cleaning the ink cartridges and the cradle, print a test page.

Apr 05, 2011 | Printers & Copiers

1 Answer

Error 5C00, printer rattles and doesn'twork


The ink pad may be filled with ink.
  • When you open the lid the ink cartridge cradle should slide all the way to theright of the printer.
  • Unplug the power from printer then gently slide the ink cartridge cradle to theleft.
  • Beneath the ink cartridge cradle's original resting spot you should see asmall ink pad about 1cm in .
  • Using tweezers you should be able to removethis ink pad.
  • Place the ink pad between two towels and squeeze until all the ink is removedfrom the pad.
  • Using a Q-tip gently clean any ink buildup from where ink pad resides within theprinter.
  • Remove the ink cartridges from the cradle and clean the print heads using adamp cotton ball.
  • Put everything back into the printer and let it set for a few minutes beforeturning it on.
  • Once the printer is on try printing.

Mar 07, 2011 | Cannon Printers & Copiers

1 Answer

Have hp deskjet 6540 printer. yellow light on right side under x keeps blinking not printing. Am I out of ink?


Follow each of these steps until the problem is resolved:

Remove and then reinsert the print cartridge(s) into the printer.
Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
Manually clean the print cartridges and print cartridge cradles:

Open the printer cover and wait until the carriage moves to the center.

Press the Power button to turn off the printer.

Disconnect power cord from the back of the printer.

Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.

Lightly moisten a cotton swab with distilled water.

Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.

Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.

Reinsert the print cartridges.

Close the printer cover.

Connect the power cord to the back of the printer.
Press the Power button to turn on the printer.

Calibrate the print cartridges.

If the light is still flashing, replace the print cartridges.

Aug 24, 2010 | HP Printers & Copiers

1 Answer

Lexmark 5400 cartridge carrier slams up against back???? Won't stop!! It's a new printer, put in a high cap black and low cap color cartridge. Any ideas how to fix this?


Cartridges may not be seated properly. Remove all the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds. Plug printer back to power source. If printer ink cartridge carrier still slams on the sides, encoder strip of the printer might be damaged. If it's still within warranty from where you bought it, have it replaced at that store. If ink cartridge carrier is not slamming to the sides, re-insert the cartridges. Make sure there are no obstructions along the carrier's path. Close the cover. Let the printer print the alignment page. If it's still going to slam the carrier, have it replaced.

Apr 07, 2010 | Lexmark 83 Color Ink Cartridge (Twin Pack)...

1 Answer

How do i replace the printhead


The Print head is sitting in a cradle. So do not confuse the cradle with actual print head. The cradle is the one that slides left and right on the metallic rod. Do NOT try to remove the cradle.

Make sure to use genuine Canon ink cartidges.

1) Unplug the power to the printer. Remove the USB printer cable.
2) Lift open the top cover by depressing the round button on the right side of the printer; exposing the printer ink cartridges.
3)Lift the grey lever on top of the cartridges. This dis-engages the printhead electrical connections. Remove all the 4 ink cartridges from the printhead. From the cradle hold the printhead from the top and lift the printhead by tilting it toward you. Make sure not to touch the electrical contacts in the back printhead.
4) Take a small plastic bowl and fill it with 1/4 inch or less with Rubbing Alcohol(70% Isopropyl Alcohol). Dip the bottom of the printhead in the alcohol. Soak printhead in the alcohol and shake it lightly so the dried ink clogging the printhead can come loose. Us paper towels to soak excess alcohol from the bottom of the printhead. Make sure not to damage the printheads.
5) Pour some alcohol from the top of the each inlet of the ink cartridge seat and again soak up any excess alcohol with paper towel. Let the print head dry up little.
6) Put the printhead back in the cradle and insert back the ink cartridges in their right seat. Lower the grey lever back into its position so the electrical contacts are made on the printhead.
7) Plug the power and USB port.
8) Print a picture or diagram with color in draft mode. You might have to do this couple of times, so that the inks starts flowing from the ink cartridge through the print head. Then print the same in high quality. If the heads are unclogged your printer should work as new.

Just one bit of advice: you may wonder if you've got the position right because the grey lever may not seem to be able to engage - it will, but needs a fairly strong push to click into position again.

Oct 11, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

HP Photosmart 7760 wierd colours and white lines


In this case I would suggest you to clean the cartridges of the printer.

Cleaning the ink cartridges with the HP Printer Toolbox
  1. Click Start .
  2. Click Settings .
  3. Click Printers .
  4. Right-click the icon of the printer in use.
  5. Click Properties .
  6. Click the Services tab.
  7. Click Open the HP Photosmart Toolbox or Service this device.
  8. Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
  9. Click Clean the Print Cartridges .
  10. Follow the onscreen prompts.
Manually cleaning the ink cartridges
  1. Turn the printer on and lift the top cover.
  2. After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
  3. Remove the ink cartridges and place them wide side down on a piece of paper.
  4. Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
  5. Locate the copper-colored circuitry strip on the back of each cartridge.
  6. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
  7. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
  1. Assume an eye level position with the HP Photosmart printer.
  2. Locate the ink cartridge cradle.
  3. Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
  4. Reconnect power cord when finished cleaning.
  5. When finished cleaning the ink cartridges and the cradle, print a test page.

Aug 03, 2009 | HP Printers & Copiers

1 Answer

Change ink cartridge


Here is the procedure to change the ink cartridge
  • First Press the POWER button to turn on the printer.
  • Open the top cover.The cradle moves to the center of the printer.Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts the print cartridge meet the copper contacts of the print cartridge cradle
  • Close the cradle latch.
  • Verify white paper is loaded in the printer, then close the top cover. The printer automatically prints a calibration page for optimum print quality.

good luck:-)

Oct 08, 2008 | HP Printers & Copiers

2 Answers

Can't find ink levels on my printer


I just had this same problem on my Deskjet 5550 printer. The orange light (ink indicator) was staying on. I found out that all you need to do is just open the front cover to the printer. If your printer is running out of ink, the print cradle will move to either the far left or far right side. If it moves to the far left side, the BLACK cartridge is low or empty and should be replaced. If the print cradle stays on the far right side, the COLOR cartridge should be replaced. Normally, when you open the front cover, the print cradle should move to the center. Hope this helps!

Aug 11, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

Hp 7550 ink jet printer printing uneven


My first guess is that it is a cartridge issue, due to these printers having the print head as part of the cartridge, there is nothing else, it makes the whole cartridge the only printing item. Ensure the carts are not old (exp date) and that they are HP, With that all understood as I now see that you must due to owning it for 6 years, then you could try to clean the contacts on machine's "cartridge holder" and give that a clean too while your at it cause it may be the problem here (see below)

If a inkjet printer lasts 3 years you would be doing well, and you've had 6. Exceptional!

HP Photosmart printers may print images with white lines or single color streaks. This issue can be caused by ink that has dried in the ink nozzles or by debris that is blocking the ink nozzles. The ink cartridges and the and printer cradle should be cleaned. Clean the ink cartridges with the ink cartridge cleaning utility in the HP Printer Toolbox. Also, clean the ink cartridges and the print cradle manually.
Cleaning the ink cartridge cradle
  1. Assume an eye level position with the HP Photosmart printer.
  2. Locate the ink cartridge cradle.
  3. Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
  4. Reconnect power cord when finished cleaning.


Manually cleaning the ink cartridges
  1. Turn the printer on and lift the top cover.
  2. After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
  3. Remove the ink cartridges and place them wide side down on a piece of paper.
  4. Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
  5. Locate the copper-colored circuitry strip on the back of each cartridge.
  6. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
  7. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.

Cleaning the ink cartridges with the HP Printer Toolbox
  1. Click Start .
  2. Click Settings .
  3. Click Printers .
  4. Right-click the icon of the printer in use.
  5. Click Properties .
  6. Click the Services tab.
  7. Click Open the HP Photosmart Toolbox or Service this device.
  8. Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
  9. Click Clean the Print Cartridges .
  10. Follow the onscreen prompts.
If you've got this far then I should tell you that these days, Printers aren't worth fixing, one just replaces them with new

Dec 17, 2007 | HP PhotoSmart 7550 InkJet Printer

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