Question about Epson Stylus CX4800 All-In-One InkJet Printer

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Epson cx8400 Black Ink Cartridge doesn't work on Printing

I just change my black ink cartridge on the Epson CX 8400 and I can't print anything using black.

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  • 9 more comments 
  • Hollar Jan 02, 2009

    Same exact problem. Black ink will not print other ink will

  • spurz Jan 24, 2009

    I changed my black ink cartridge and now cannot print anything. Di have to change ALL my cartridges?

  • karinechris Jan 24, 2009

    Same problem. Changed the cartridge, cleaned the nozzles, no improvement.
    Every other color works.




  • tsinskey Feb 23, 2009

    yep.... same damn prob. here my printer only prints in color, the black ink WILL NOT WORK!!!

  • siddharth kanojia
    siddharth kanojia Mar 01, 2009

    All my cartiges were empty, I installed a new black ink cartrige and the printer will not print even in black-ink-only mode.

  • shokoralatte Mar 08, 2009

    mine is with the red. all my pictures come out blue, green and yellow, and have put in new red cartriges

  • Anonymous Mar 10, 2009

    I have a Dell Photo all in one printer 926 everytime I try to print something everything prints but what's in black, my ink isn't empty so I know I don't need a new cartridge, I've tried re-installing the printer and it still doesn't work!! I don't know what else to do please help!

  • Anonymous Mar 31, 2009

    Just bought brand new Ink, Epson brand and will print all colors except black. I have taken it out and put it back in to recharge and no help and I've cleaned the nozzles and done all the repair. Why can't anything in the world work when you buy it?

  • Anonymous Apr 14, 2009

    Same problem, black ink will not print.

  • Anonymous Apr 27, 2009

    Same story, new black cartridge, but won't print anything black.

  • WolfgangHendrix
    WolfgangHendrix Apr 22, 2012

    I'm having the same problem with the Epson Stylus CX8400 . All colors work.
    The ink tests state that all ink levels are at max.

    Only thing is that the black ink is about a year old. The colors were just replaced.

    I thought the black ink may have dried up, so I pushed it in with a bobby pin and it pushed into something and ink came out. So I know the ink is flowing.

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I put alcohol in inside the printer, where you insert the ink cartruges then cleaned with paper towl and it works for me.....

Posted on Oct 14, 2009

  • mtnvoice
    mtnvoice Oct 26, 2012

    How did you put alcohol in inside the printer where you insert the ink cartridges? I put the alcohol on a qtip and then dried it and it still won't print the black ink. The ink is full in the cartridge but it is not going onto the paper.

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Related Questions:

1 Answer

Why doesn't my black ink work in my Epson WorkForce 600 series after replacing the black ink cartridge?


The Epson printer may only use genuine ink cartridges which contain a chip so that you cannot fill the cartridge with ink or use non genuine ink cartridges.

OR

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Feb 01, 2013 | Office Equipment & Supplies

1 Answer

How do I remove the black ink cartridge to put in a new one?


1 Remove and Install Cartridges Be sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1. Turn on the Epson Stylus CX8400 Series. If a cartridge is low or expended, you see a message on the Epson Stylus CX8400 Series LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until the cartridge needs replacement. If you're replacing a cartridge before you see a message on the Epson Stylus CX8400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK. 2. Open the scanner. 3. Open the cartridge cover. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children. 5. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.) 6. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge. 7. Remove the yellow tape from the bottom of the cartridge. Caution:
Do not remove any other labels or seals, or ink will leak. 8. Insert the new cartridge into the holder and push it down until it clicks into place. 9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place. 10. Close the scanner. 11. Press OK to begin charging the ink. This takes about 2 minutes. When you see a completion message on the LCD display screen, ink charging is finished. Caution:
Never turn off the Epson Stylus CX8400 Series while ink is charging or you'll waste ink.
If you see an ink replacement message on the LCD display screen, press OK and press down all the cartridges securely.

Nov 24, 2010 | Epson CX8400 All-In-One InkJet Printer

1 Answer

I have an epson cx8400 and i replaced the black ink cartridge but theres an error message saying that i need to replace other ink coartridges. I just want to print in black, how do i bypass the error...


hello

i have this link below that gives you allinformation about your Epson printer. specifically the manual , required for review to address the issue with the ink cartridge error.

Run a Printer Check A printer check will help you determine if the Epson Stylus CX8400 Series is operating properly. 1. Turn off the Epson Stylus CX8400 Series and your computer, if connected. 2. Disconnect any connected USB cables. 3. Load plain paper in the sheet feeder. 4. Press Setup. 5. Select Maintenance and press OK. 6. Select Nozzle Check and press OK. 7. Press cx7400_cx8400_ug.1.109.1.jpg Start. 8. The Epson Stylus CX8400 Series begins printing the nozzle check pattern. • If the page prints, your Epson Stylus CX8400 Series is operating. Your problem may be caused by your computer, cable, software, or setting selections. Check for additional solutions or re-install your software. If the pattern on the page has gaps, clean or align the print head. • If the page does not print, the Epson Stylus CX8400 Series may have a problem. Check for additional solutions. If they don't work, contact Epson.

general= http://www.epson.ca/cgi-bin/ceStore/support/supDetail.jsp?BV_UseBVCookie=yes&oid=90342


manual = http://files.support.epson.com/htmldocs/cx84__/cx84__ug/wwhelp/wwhimpl/js/html/wwhelp.htm

Nov 13, 2010 | Epson CX8400 All-In-One InkJet Printer

1 Answer

I changed the black ink cartridge and the printer


Calibrate your new blank ink cartridge, have some nozzle check, cleaning check, and printer alignment. This are procedure that new ink cartridge will have to calibrate before you use. Epson printer are very sensitive when capable of changing ink cartridge. Unlink HP directly work without any print test because the cartridge head and ink join together, Epson with ink cartridge and the head separate.
Have some test on it at Printer Maintenance.
I'm sure 100% works on it.
Good luck!

Sep 23, 2009 | Office Equipment & Supplies

1 Answer

Ok I have a cx8400 all-in-one Epson printer. I was out of black ink so I started using composite black. Also ran out of color ink so I bought the black cartridge and installed it. Now the printer says i...


If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until a cartridge needs replacement. You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expendedI have come across this issue many times and unforunately you have to replace the colour carts in order to continue to use the printer.

Sep 12, 2009 | Epson CX8400 All-In-One InkJet Printer

1 Answer

How do I change the ink cartridges


1. Turn on the Epson Stylus CX8400 Series. If a cartridge is low or expended, you see a message on the Epson Stylus CX8400 Series LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until the cartridge needs replacement. If you’re replacing a cartridge before you see a message on the Epson Stylus CX8400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK. 2. Open the scanner.
3. Open the cartridge cover.
4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children. 5. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.)
6. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge.
7. Remove the yellow tape from the bottom of the cartridge. Caution:
Do not remove any other labels or seals, or ink will leak.
8. Insert the new cartridge into the holder and push it down until it clicks into place.
9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place.
10. Close the scanner.
11. Press OK to begin charging the ink. This takes about 2 minutes. When you see a completion message on the LCD display screen, ink charging is finished. Caution:
Never turn off the Epson Stylus CX8400 Series while ink is charging or you’ll waste ink.
If you see an ink replacement message on the LCD display screen, press OK and press down all the cartridges securely.

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the Epson Stylus CX8400 Series with the label facing upward. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area, and do not store the cartridge upside down.

If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

got this from the Epson Site

Jul 29, 2009 | Epson Stylus CX4800 All-In-One InkJet...

1 Answer

No B/W print while black cartridge is full.


Your printer and its software will let you know when an ink cartridge is low or expended.

If an ink cartridge is low or expended, you see a message on the Epson Stylus CX8400 LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until a cartridge needs replacement.

NOTE:
You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying.

When an installed ink cartridge is more than six months old, you may need to replace it if your printouts do not look their best, even after cleaning and aligning the print head.


Follow the steps below to replace one or more ink cartridges that are low on ink, expended, or too old:

1. Turn on the printer.

If you're replacing a cartridge before you see a message on the LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK.

2. Open the scanner.

3. Open the cartridge cover.

4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.

5. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.)

6. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge.

7. Remove the yellow tape from the bottom of the cartridge.

CAUTION:
Do not remove any other labels or seals, or ink will leak.

8. Insert the new cartridge into the holder and push it down until it clicks into place.

9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place.

10. Close the scanner.

11. Press OK to begin charging the ink. This takes about 2 minutes.

When you see a completion message on the LCD display screen, ink charging is finished.

CAUTION:
Never turn off the printer while ink is charging or you'll waste ink. If you see an ink replacement message on the LCD display screen, press OK and press down all the cartridges securely.

Feb 02, 2009 | Epson CX8400 All-In-One InkJet Printer

1 Answer

Poor quality or no color in print or scan mode


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.If cart as the print head separate then remove the print head and follow the procedure ...
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.

Jan 16, 2009 | Epson CX8400 All-In-One InkJet Printer

1 Answer

Ink


Remove and Install Cartridges Be sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1. Turn on the Epson Stylus CX8400 Series. If a cartridge is low or expended, you see a message on the Epson Stylus CX8400 Series LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until the cartridge needs replacement. If you’re replacing a cartridge before you see a message on the Epson Stylus CX8400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK. 2. Open the scanner. 3. Open the cartridge cover. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children. 5. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.) 6. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge. 7. Remove the yellow tape from the bottom of the cartridge. Caution:
Do not remove any other labels or seals, or ink will leak. 8. Insert the new cartridge into the holder and push it down until it clicks into place. 9. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place. 10. Close the scanner. 11. Press OK to begin charging the ink. This takes about 2 minutes. When you see a completion message on the LCD display screen, ink charging is finished. Caution:
Never turn off the Epson Stylus CX8400 Series while ink is charging or you’ll waste ink.
If you see an ink replacement message on the LCD display screen, press OK and press down all the cartridges securely.

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the Epson Stylus CX8400 Series with the label facing upward. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area, and do not store the cartridge upside down.

If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Nov 10, 2008 | Epson CX8400 All-In-One InkJet Printer

5 Answers

New out of box!!


If you already have tried reseating all of the inks and and inks are still not recognized, Please contact Epson tech support for a replacement ink or if they find out after some diagnostics that it is the printer that is having an issue they would be replacing your printer.

Jun 22, 2008 | Epson Stylus CX9400 Photo Printer

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