Question about HP Pavilion dv8320us (HP RDV8320US) PC Notebook

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HP Pavillion dv8320us PC notebook display problem

I have no display on my HP Pavillion dv8320us PC notebook even when I connect it to an external monitor. How can I get a display so that I can troubleshoot the driver?

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  • Roberta Smith
    Roberta Smith May 11, 2010

    When you hook it to an external monitor... did you do the fuction key combination to turn on the external ?

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  • 51 Answers

Kathleen, I apologize for the inconvenience. As your external monitor is also not showing the display , the issue is not with any driver, it is the fault of the graphics card, unfortunately it cannot be removed from your Notebook, It has to be repaired from HP qualified technicians. If your notebook is under the warranty you can avail the mail in service without any cost. Or arrange a paid mail in service if it is out of warranty. You can simply go to HP.com and check the phone numbers of your local area to get the FEDEX box to your house for the mail in process.

Please feel free to contact for any queries.

Thank you & good bye.

Posted on Feb 04, 2009

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Fn-F4 according to this page.
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I suggest try to use an external monitor to see if the machine will display an output through the external display, if you have display to your external monitor, it means the LCD on your machine is not working.

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DO THIS FIRST - Perform a hard reset If a PC suddenly fails to boot properly, you should perform a hard reset as the first procedure.
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  2. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at least 15 seconds .
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If a text error message is displayed, see Troubleshooting Error Messages on a Black Screen During Startup or Boot c02076104.jpg

Black Screen with No Error Messages Connect an external monitor c02076105.gif If there is a problem with the LCD display's back light or a corrupted graphics driver, the display may appear blank but the notebook may be displaying information. Attach an external monitor to test the display. If the image displays on the external monitor, there may be a graphics driver conflict. To resolve this, turn on the computer and press f8 key, then select Enable low-resolution video . If the image displays on the LCD display in low resolution, you can download and install the latest drivers for your specific graphics driver. If there is an image on the external monitor but the notebook display remains black, contact HP for technical assistance. Disconnect all peripherals and repeat the hard reset Even though users are instructed to disconnect all peripheral devices from the notebook when doing a hard reset , some devices are often overlooked. c02069237.gif Double-check that all devices are disconnected including: external keyboard and mouse (wired or wireless), USB connected external drives and devices, thumb drives and flash drives, network storage devices, PC card, SD memory cards, express card, eSata connections, firewire or similar devices, printer, scanner, camera, port replicator, or docking station, any CD/DVD from the optical disc drive, and any media from the multi-card reader.B
b52compters@gmail.com
B52computers
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Suggestion- on my toshiba fn-f5 switches display modes, but to remove display connectors, you may have messed up your keyboard ribbon cable connection. it probably has a small sliding lock to hold it in place- if the lock isn't tight, your keyboard may not be recognized, which could mess up your display. Also, make sure your battery is charged and/or your power supply to your laptop is connected. hope this helps!

mothmanmeg@gmail.com

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did you see start up screen if not then just clean your RAM & remove your battery & plug in then try if u face same problem then send me more details

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No display on dv8320us PC notebook


It may not be your driver causing the problems, it sounds as though it might be your graphics card. Are you pressing Fn + F8 i think it is at the same time to switch between monitors? If that doesnt work, then i would consider replaceing graphics card (if possible)

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