Question about Hyundai ImageQuest L90D 19" LCD Monitor

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Theft deterrence window

I received a nice Viewsonic VP930b on XMAS day. On Decemeber 28th (today) I turned it on and 10 minutes later this window popped up saying This computer is not authorized for use with this LCD display. Please use the perfect suite program to disable the Theft Deterrence feature. Note this is a window brought up by the monitor, not the computer. Unfortunately PerfectSuite requires a pin that I supposedly entered when I turned turned on theft deterrence (which I did not) so I am stuck with this window. I called Viewsonic Tech Support and they are mystified and escalating the issue. Has this happened to anyone else out there? Do I have to ship this sucker back? Thanks, Marc Fuller P.S. If words are mispelled it's because it is difficult to read what I am typing throug the theft deterent window. Can anyone tell me step by step how to disable this **** on myHyundaiL90DP monitor? I unhooked my pc to move it from oneroom to another andnow this pos thinks it has been stolen! No lame suggestions about downloading drivers please. Did that and also deleted Imageview sw and reloaded but no help. Thanks in advance

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SOURCE: Theft Deterrence Mode

Ok, solved it! I plugged the monitor into another computer and got the same message. I then installed the imagetune software followed the prompts and then had to restart, when it restarted it went into countdown mode to enter the pin #(which you need and I had). As soon as I entered it tada!!! Put it back in my original computer figuring it would give me the countdown again which it didnt, I found that odd. One thing I should have done is disabled this feature while it was hooked up to the other computer because I still cant access that part on my computer.

Posted on Dec 14, 2008

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SOURCE: gateway sheild theft mode display and everythings blk+white

I had the same problem with my 30 inch and figured out how to fix it without going through Gateway or using EZTune....There shuold be a reset button on the main board inside the monitor. While the power is on push and hold that button for 3 seconds and that will stop that theft mode! For my board it was SW1 (Switch 1)

Posted on Dec 01, 2012

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Monitor message says "Theft Disable


The theft deterrence system can be disabled temporarily by unplugging the monitor's power cord. Then it will start the counter again. (The default is 60 minutes and is set in the EzTune software.) The software locks the monitor to one computer (the one running the EzTune software). To disable the theft deterrent message, enter EzTune and click on the Extras tab. Then select the Theft Deterrence section and enter the PIN. The PIN can be saved online and then you can request it if forgotten: https://pinreg.portrait.com/index.php?OEM=gwy&PRODUCT=dtune&ULANG=enu .

The EzTune software is available here: http://oem.portrait.com/dtune/gwy/enu/upgrade.html .

The user's guide and other documentation is available here: http://support.gateway.com/s/MONITOR/7005574R/7005574Rnv.shtml .

I hope this helps.

Cindy Wells

Mar 15, 2011 | Gateway FPD1975W 19" LCD Monitor

1 Answer

My monitor dont come on, and green light flashng, viewsonic vp930b.


If your ViewSonic LCD monitor has stopped working with a blinking green power button, It typically means that there is one or more failed capacitors in the monitor. It would be best to send the monitor in to Viewsonic for service or to purchase a new monitor.

Mar 11, 2011 | ViewSonic VP930b 19" LCD Monitor

1 Answer

Power went off and now my gateway monitor displays GatewayWhield theft Deterrence. I never set up a password how do I fix this problem. Connect the monitor to the pc you would think fixes it but no. Help


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Disable GatewayShield Theft Deterrence

  1. Launch EzTune.
    View Picture
  2. In the EzTune window, click the Plug-ins tab, and then click Theft Deterrence.
    View Picture
  3. To deactivate theft deterrence, click Disable Theft.
    View Picture
  4. Type the PIN for the monitor in the appropriate field, and then click Accept.
    View Picture
  5. A screen confirms that theft deterrence is now disabled.
    View Picture

Dec 03, 2010 | Gateway FPD1785 Monitor

2 Answers

Viewsonic VP930b color problem - Red tint


Go to the setup menu on the LCD panel by pressing button 1 on the front. See if there is an option to reset the lcd to factory settings. Reset it and report if it helps not.

Jul 29, 2009 | ViewSonic VP930b 19" LCD Monitor

1 Answer

No true black appears to be available


Try this:

Turn the monitor on. Make a background picture of a black and white checkerboard pattern.

Press and hold the 1, up and down buttons. A small icon will eventually show on the display and the monitor will do a white ballance.

It can be hard to get the monitor to do this sometimes. Just keep trying until it works.

Note, you should open the monitor and look at the caps in the power circuit. They may need to be replaced. Better now than later.

Apr 11, 2009 | ViewSonic VP930b 19" LCD Monitor

2 Answers

Theft Deterrance system


If you ever have this problem but cannot get to the 'extras' button, leave the computer on that (hopefully) already has the eztune software installed, pull the power on the monitor (the cord, not just press the power button) and then plug it back it...it should unlock automatically. It ticks me off that I just got off the phone with gateway tech support and they wouldnt tell me that because my monitor is 'out of warranty'...purchased 4/8/08 and problem today 7/15/09...bums. Anyway, they offered to fix for a fee. I got it fixed.

Sep 29, 2008 | Gateway FPD1975W 19" LCD Monitor

1 Answer

Viewsonic vp930b-3


MY VP930b has the same problem.
It takes a very long time (5-10 minutes) before it becomes normal.

Aug 04, 2008 | ViewSonic VP920b 19" LCD Monitor

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