Question about HP Pavilion dv8320us (HP RDV8320US) PC Notebook

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No display on dv8320us PC notebook

I have absolutely no display on my dv8320us PC notebook even when I connect it to an external monitor How can I get a display on the monitor so that I can trouble shoot the driver on the notebook.

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It may not be your driver causing the problems, it sounds as though it might be your graphics card. Are you pressing Fn + F8 i think it is at the same time to switch between monitors? If that doesnt work, then i would consider replaceing graphics card (if possible)

Posted on Dec 21, 2008

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Monitor does not come on when laptop is switched on


This issue could be due to presence of static charges on the notebook or hardware malfunction of the display screen or defective video card on the notebook. To isolate the exact cause of the issue, perform the following steps.

Step 1: Hard Reset

1. Unplug the AC adapter from the notebook PC and remove from any port replicator or docking station.
2. Remove the battery from the notebook battery compartment.
3. Press and hold down the power button for about 20 seconds.
4. Insert the battery and plug the AC adapter back into the notebook PC.
5. Press the power button to turn the notebook PC back on.

This will discharge the static charges from the notebook. Now check for the issue. If the issue persists, then connect an external monitor to the notebook and check for the issue on it.

Step 2: External Monitor

You can follow the steps below to connect an external monitor to the notebook.

1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

If your notebook is covered under the HP warranty, then I would suggest you to contact HP to get the notebook repaired under warranty from HP.

Jun 01, 2010 | HP Pavilion dv9000z Notebook

1 Answer

My hp dv4-1435dx screen is blank.It was on then it froze and then went blank. I have tried to fix it by removing the battery and replacing it a number of times. It comes on when started and plays the...


This could be due to presence of static charges on the notebook or hardware malfunction of the video card or defective LCD display screen of the notebook. To resolve the issue, perform the following steps.
Step 1: Hard Reset
To perform a hard reset, please follow the steps listed below:

1. Unplug the AC adapter from the notebook PC and remove from any port replicator or docking station.
2. Remove the battery from the notebook battery compartment.
3. Press and hold down the power button for about 20 seconds.
4. Insert the battery and plug the AC adapter back into the notebook PC.
5. Press the power button to turn the notebook PC back on.
This will discharge the static charges from the notebook. Now check if the display works fine or not. Incase, if the issue persists, then the video card or LCD screen must have gone bad, and to isolate the same, please connect an external monitor to the notebook and check for the display on it. You can follow the steps below to connect an external monitor to the notebook.
1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

If your notebook is under HP warranty, then contact HP to get the notebook repaired for free of cost.

Jun 01, 2010 | HP Pavilion dv4000 Notebook

1 Answer

Periodically the screen is captured by horizontal lines completely across the screen. Cannot access programs or even shut down properly. Any suggestions. Presario 700 laptop using Windows Vista. Thanks


This issue is due to the malfunctioning of the screen or due to any other internal hardware malfunctioning of the notebook.

To further isolate the issue, I request you to connect the external monitor and check.

Once after connecting the external monitor, please tsp Fn+F3 Switch between the display and external monitor in the following order:

Display
External monitor
Display and external monitor

If the external display is fine then the issue either could be due the malfunctioning of the display cable connector between the screen of the notebook and motherboard or due to the malfunctioning of the screen.

As this the hardware issue, Please contact the nearest repair center to get it resolved.

May 29, 2010 | Compaq Presario 700 470024-192 Notebook

1 Answer

Monitor going berserk


This could be due to corrupt display drivers on the notebook or the video card is going to die. Try updating the graphics drivers on the notebook and check for the issue.

If the issue still persists, then to isolate the exact cause of the issue, I recommend you to connect an external monitor to the notebook and check for the issue on it. If external monitor works fine, then the issue with LCD display screen of the notebook. In case, if the issue persists on external monitor then it states that the video card of the notebook is going to die.

To connect an external monitor to the PC, follow the steps listed below:

1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

May 28, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Blank screen,pwr sup appears to ok, fans runs, pwr light on


The issue seems to be due to defective video card on the notebook. Connect and external monitor to the PC and check if it works fine or not. You can follow the steps listed below to connect an external monitor.

1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

If your PC is under warranty, contact HP to get available options to get the notebook repaired under warranty.

May 26, 2010 | HP Pavilion DV2500T 14.1" NOTEBOOK LAPTOP...

1 Answer

My hp notebook dv2201ca power on by itself, but lc...


Hi, to isolate the issue perform the following.

Step 1: Hard Reset
To perform a hard reset, please follow the steps listed below:

1. Unplug the AC adapter from the notebook PC and remove from any port replicator or docking station.
2. Remove the battery from the notebook battery compartment.
3. Press and hold down the power button for about 20 seconds.
4. Insert the battery and plug the AC adapter back into the notebook PC.
5. Press the power button to turn the notebook PC back on.


Step 2 :External Monitor
1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook.

May 20, 2010 | HP Pavilion dv6000z Notebook

1 Answer

I have hp dv6500 i update my bios and my display is total black just light blinking pls help me wht i do ?


This could be due to hardware malfunction of the video card on the notebook. To isolate this, perform the following steps.
*** Hard Reset ***
To perform a hard reset, please follow the steps listed below:

1. Unplug the AC adapter from the notebook PC and remove from any port replicator or docking station.
2. Remove the battery from the notebook battery compartment.
3. Press and hold down the power button for about 20 seconds.
4. Insert the battery and plug the AC adapter back into the notebook PC.
5. Press the power button to turn the notebook PC back on.
After performing the above step, if the issue persists, then connect an external monitor to the notebook and check if the display comes on external monitor or not.
*** External Monitor ***
1. Turn off the notebook.
2. Connect the monitor cable from the external monitor to the monitor port on the rear/side of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

At this time, please follow the instructions mentioned below for switching the display to the external monitor:

The notebook's video card supports three modes. Built-in screen only; external video only; and both on simultaneously (mirrored). If you're not seeing the image on the desired device(s), the notebook's video card is probably in another mode. Press FN + F4 to cycle through the display options: Notebook display, External monitor, both.

If you press FN + F4 once, the external monitor will display & there will be no Notebook LCD display.
If you press FN + F4 twice, the external monitor will display & there will be some shading on the Notebook LCD.
If you press FN + F4 thrice, both Notebook LCD & external monitor will display.

If the issue persists on the external monitor, then this could be due to defective video card on the notebook. However, if the display on the external monitor is fine, then the issue is with the LCD display panel of the notebook. In either cases, the notebook requires a detailed onsite diagnosis by a service technician.

May 20, 2010 | HP Pavilion dv6000z Notebook

1 Answer

No display everything turns on windows loads but no display


We can further isolate the issue by connecting an external monitor to the notebook. If the display is fine with the external monitor, this clearly indicates that the issue is related to the LCD screen. Otherwise, it is due to the some other internal hardware.

You may follow these steps to connect the notebook to an external monitor.

1. Turn Off Computer.
2. Connect the monitor cable from the monitor to the monitor port on
the rear of the computer.
3. Connect the monitor to a power source and turn it on.
4. Press the Power button to turn on the computer.

* Switching the display to the external monitor

Press FN + F4 to toggle the display between the Notebook display and
External monitor.

May 14, 2010 | HP Pavilion DV9620US Notebook

1 Answer

FS050UA , COMPAQ PRESARIO NOTEBOOK PC CQ50-210US the screen has lines and a black spot


Hi,
Turn on the notebook and press F10 to get into BIOS screen. Even if the lines and the black spot appears then the issue is with the internal hardware of the notebook.
To check further connect an external monitor to the notebook and press Fn and F4 keys on the keyboard to get the display on external monitor. If the external monitor display is fine then the issue is with the LCD screen or else the issue is with the Video card of the notebook.

Jul 31, 2009 | HP Compaq Presario CQ50-210US Notebook

1 Answer

HP Pavillion dv8320us PC notebook display problem


Kathleen, I apologize for the inconvenience. As your external monitor is also not showing the display , the issue is not with any driver, it is the fault of the graphics card, unfortunately it cannot be removed from your Notebook, It has to be repaired from HP qualified technicians. If your notebook is under the warranty you can avail the mail in service without any cost. Or arrange a paid mail in service if it is out of warranty. You can simply go to HP.com and check the phone numbers of your local area to get the FEDEX box to your house for the mail in process.

Please feel free to contact for any queries.

Thank you & good bye.

Dec 21, 2008 | HP Pavilion dv8320us (HP RDV8320US) PC...

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