Question about Panasonic KX-TG4321B Cordless Phone

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Phone getting switched off when speaker is turned on

Hi,  Everytime the speaker is turned on my phone, the phone gets switched off.When I try to switch it on, it says 'Not connected to base adapter'. However, the phone is constantly charged using the base adapter, and there is no reason why it should give me this message on the phone's dial. And it is only after another 2-3 mins that the phone starts working again.
Experts, would really appreciate it if you could help me solve this one! 
Thanks! Aradhana

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  • ff2wkupp Sep 22, 2010

    I also own a Panasonic 5.8 Ghz KX-TG 4321B and have the same problem!!! Plus the handset will reset halfway into a call

  • anna2682 Sep 22, 2010

    If you have a warranty active on the phone, then you can exchange it (which is what I did). However the problem really never goes away. The only solace would be that you got a new piece in exchange :-)

  • ff2wkupp Sep 22, 2010

    Buyer beware regarding Panasonic KX-TG4321B! Panasonic should offer a solution, a replacement or an upgrade if there isn't an easy fix!


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(Just received this from Panasonic Support...Thanks Panasonic!) The following might be worth a try.... Resetting Handsets & Base Unit: 1) Unplug AC adaptor from base unit for 30 seconds. 2) Reset handsets by removing/reinstalling all batteries.
Re-register each handset to the base unit by following the steps below:

1. Press MENU, #, 1, 3, 0 on the handset. 2. On the base unit, press and hold the LOCATOR button for 4 seconds until the registration tone sounds. 3. On the handset, press the soft key below OK and then wait until a long beep sounds. 4. Press the OFF button to exit. Situate the base unit in a different location. Change the line mode from A to B or vice-versa by following the steps below:

1. Press MENU on the handset. 2. Press #, 1, 2, 2. 3. Press the up or down arrow key to select the desired setting. 4. Press the soft key below SAVE. 5. Press the OFF button to exit. If the problems persist, your unit is malfunctioning and is in need of repair or replacement.

Posted on Sep 23, 2010

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