Question about HP 1040 Plain Paper Inkjet Fax

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Faxes come through blank

My machine is fairly new, and had been working well. when i didn't receie lab data and called to hve it refaxed, aa blank piece of paper came through, although the machine said "receiving, then printing"

I asked someone else to send me a fax and the same thing happened, only a blank page came through. Can't find anything in trouble shooting, there has been nomessge suggesting the ink is low

I'd appreciate your help

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Turn off the printer.
Turn off the ecm and auto reduction off in the printer.

Posted on Apr 29, 2009

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The machine USUALLY tells you you are low on ink. It 's possible one or all cartridges are dried up.

Posted on Jan 24, 2009

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