Question about Philips Sport Personal CD/MP3 Player

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License problem I have loaded all my music onto MP3 player and when a song starts to play it says "license problem!" . I didnt have this problem with another mp3 player.

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  • dwtout Jan 27, 2009

    I cannot play any music on my Philips Sa1922 MP3 - 'license problem' is reported.

  • Anonymous Feb 23, 2009

    thanks for the indirect help lol

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I have solved this now. In the Rip menu options deselect"copy protect music".

Posted on Feb 04, 2009

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Empty Song Folder - I followed the instructions from the quick start guide to to load music onto my sansa clip 1gb mp3 player and it shows that it copied it to my player but once I disconnect the usb from...


The songs are in the wrong format. They probably have a restrictive DRM license that limits playback on mp3 players (although the songs may play fine on your computer). iTunes format will not work at all. The best way to avoid a problem like this is to only use songs that are in mp3 format.

Mar 26, 2009 | SanDisk Sansa Clip MP3 Player

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M4002 RCA Opal says it is now playing, but doesn't move forward


Many updates end up deleting all songs off your player as a side effect - try reloading your songs onto the Opal and see if they will play after that.

Also, make sure the hold/lock switch wasn't accidentally activated.

Another possibility is that one of the updates made a change to which DRM licenses the player is compatible with. If you have songs with an older DRM-9 license, they may not be usable after the update. which music service do you get your songs from? If it is a licensing issue, then I would try loading only songs that are in mp3 format - they will never give you funky issues.

-Tha Mp3 Doctor

Mar 15, 2009 | RCA OPAL M4001 MP3 Player

1 Answer

Philips GoGear


The songs that you are trying to load have a license type that the GoGear does not support, or the license does not allow playback on mp3 players. The solution would depend on the music service that you are using, and the type of GoGear that you have - on some music services, you can pay extra money to get a song that has a license that allows transfer and playback on mp3 players.

If, instead of an SA6045, you have a newer model Go Gear, you may not be able to play DRM-encrypted songs at all. In which case, the solution would be to sign up for a music service that only gives you songs in mp3 format.

None of the GoGears - ever- were ever compatible with iTunes.

-Tha Mp3 Doctor

Feb 27, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My MP3 player displays "License Expired" on the screen.


If you let your subscription to Rhapsody expire, you will get this message. If you didn't let your subscriptino expire then you will need to synch the files from Rhapsody itself back onto the player - the licenses have to be renewed once a year for some songs - once a month for others. If your subscriptino ever expires, you can no longer use the songs.

Feb 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Dosn't let me play my songs


The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

-Tha Mp3 Doctor

Feb 01, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Help? svp!


"File Format Not Supported" - SA6045/37 The file format not supported message means that the type of file you are trying to load into the GoGear is not compatible with the GoGear. There are no GoGear's that are compatible with iTunes. As far as WMA files are concerned, the GoGear's vary wildly. If the WMA file has a bit rate higher than 192 kbps (which is quite common nowadays), it will not work. If you actually have an SA6045, then make sure the license on the WMA file has "transfer rights," or that the license has not expired. You can check this by right-clicking on the song, selecting Properties, and looking at the tab that says "license" or "digital rights management." 
If you find that you are using an incompatible format, convert the songs to mp3 format. If the songs came from CD, use Windows Media Player to re-rip the songs in Mp3 format. You can do this in Windows Media Player 11 by  higlighting the "Rip" tab, pulling down the drop down-menu by clicking on the little tiny arrow that appears underneth the word "rip," and selecting "format", and then "mp3".
Good luck!
-Tha Mp3 Doctor

Sep 16, 2008 | Audio Players & Recorders

1 Answer

MY SANSA WONT SYNC SONGS..


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Device is operating slowly, reset...


Make sure the device is fully charged. Make sure the songs are in the correct format - Mp3 is best; iTunes/AAC will not work; check the bit rate of the songs to make sure they are at acceptable levels.
Also, make sure you are using the Media Manager to convert files. Formatting the player, in this case, might have been a bad idea, b/c it is possible that it erased key system files - I do not see where Sony has the original firmware/software for this particular product on their website, so it is going to be difficult to reload it if that is the case.
Here is some general info: I have seen quite a few threads in which the stated problem is that the Mp3 or Digital Audio Player will not load the songs; will appear to load the songs but will not actually play them in theMp3 player once disconnected from computer; will skip the songs on the player, or show only “0:00” for file length; songs “disappear” all of a sudden (although this particular problem can be caused for many reasons not covered in this article); your store-bought/burned/ripped CD’s will not load into your Mp3 player; or get the error message “File Format Not Supported.” 
All of these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Sep 04, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

My sandisk e260 wont play songs i down loaded


Well, I may have a solution. Some music websites or "free" mp3 websites put a type of license or protection thing on the files that you download so that when you try to listen to them, you can only use certin software/music players and also make it so you cannot use any of the files on your mp3 player/iPod. I tried a place called emusic.com and they say you get 20, or so, free downloads BUT you can only use their music player for them. And the funny thing is, they have avertisements in about half of the packages of new mp3 players in the market. Try looking at their policy or license on the website to see if you can put the songs on your mp3 player. Good luck, and have a nice day.

Jul 12, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Omni 512mb mp3 player


The file formatt needs converting to mp3 or WMA ive got the same kind of MP3 player and this happened to me it didnt go threw the converting stage it just downloaded straight onto the player.

Dec 19, 2006 | Omnifi DMS1 Home MP3 Player

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