Question about Ricoh Aficio 2018D All-In-One Laser Printer

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Fax function doesn't work

My problem is the Fax function doesn't work. It seems we can not receive any fax. We have checked the phone lines. We have two lines for Fax. It seems they are working. So what else can we do now? Thanks a lot.

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Re: Fax function doesn't work

Check if the machine is set to manual recieve or auto recieve , it needs to be set to auto

Posted on Jul 17, 2008

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Re: Fax function doesn't work

Check your phone lines.then connect it to the on hook dial.if dial tone is not there you may need a service engineer.

Posted on Aug 31, 2007

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How to receive fax

Instructions Things You'll Need:
  • Phone line
  • Multi-function printer
  1. Step 1 Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.
  2. Step 2 Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).
  3. Step 3 Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.
  4. Step 4 Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.
  5. Step 5 Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.
  6. Step 6 Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.
  7. Step 7 Set the desired print quality, and you are ready to receive faxes.

You should be all set now to receive faxes.

Aug 06, 2010 | HP Officejet 4355 All-In-One InkJet...

4 Answers

I own a Canon Pixma MP530 all-in-one fax,copier, printer,scanner. I cannot send or receive faxes since I switched my Comcast voip phone line from my office to my home phone, along with my MP530. The fax...

First try one step. The line which you have connected with the Fax, unplug any other phone from that line.
Call that number and see whether it rings or you get a fax tone.

Sep 13, 2008 | Printers & Copiers

1 Answer

Can't send or receive faxes ADSL

If you want to use the FAX - use the dedicated line to the FAX Machine..

Hi check the following steps
Problems with sending and receiving FAX


Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.

Check LIU

Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.

Remove the SPLITTER

Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.

Can try sending the Fax on Another Line

Try using a different telephone cord.

Jan 22, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

I am having trouble with setting up the fax function with my phone line. I have one line I am trying to use for both phone and fax. I am able to receive faxes automatically when I am not on the phone. ...

You need to make sure that the line from the wall jack is plugged into the "Line" jack on the fax then the phone is connected to the "Phone" or "Out" jack. You might want to check the number of rings before your fax picks up.

Oct 14, 2009 | Printers & Copiers

1 Answer


Fax machines are sorta like printers, sorta like scanners, and sorta like dial up modems all wrapped into one expensive box.
1. First thing to make sure of is that you are hooked to a phone line. most fax machines have a phone handset that you can make calls from. Call someone and make sure that works. If So, you are able to connect to phone networks, and should have no trouble sending or receiving data. If you have a dead line or no sound, check the line and check the power. (its always the easy stuff that is overlooked, just check it and make sure).
2. If this fax machine has computer interface, (usb port or parallel cable port), see if you can scan with it. Drop a document into the scan area and see if the computer can scan an image from the scanner. If the scanner works, you can scan images into the fax machine to be sent to the fax number. (If your fax machine does not have a scan to computer feature, skip this.)
3. if your fax machine has a print from pc feature, try to print a document to it from your computer. If you can print, then the printer works, and you can receive faxes. (if your fax machine does not have a pc printing feature, skip this)
4. Here is how a typical fax machine works. You place the document or image into the scanner feed area. You press a big button that usually says "fax" and then, a screen pops up saying to dial the number. You dial the number and press SEND. once you press Send, the machine will scan the document, dial the number and sing a little dial up modem song awaiting a response from the receiving machine. the receiving machine acknowledges the fax, and the singing is no longer audible (but it continues because the modem song is actually data transmission/reception). after about 20-60 seconds, the fax completes and the call ends. As for the particular model you have, the functions should be about the same, though the buttons and arrangements may be different. FYI, you can send a fax straight from the PC too, if you have a dial-up fax/modem card.

Jul 03, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

Can not send or receive fax

Check the phone line, and if possible remove any extenention cords. Can the fax make a normal phone call with the handset?

Apr 28, 2009 | Canon FAX B155 InkJet Printer

1 Answer

Fax function

hi pls check ur telephone line or fax modam card in ur machine.

Jul 25, 2008 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Can't send fax


Seems that you accidentally ended the chat session.

Here's what i got, your phone service is on VOIP

VoIP is voice transmission over a broadband Internet connection instead of a standard phone line. Basically, Vonage converts your voice into data and sends it like an email.

Fax machines, like yours, are designed to work with the regular phone lines. As your phone line is digital, the functionality of your all-in-one printer & fax cannot be guaranteed.

Vonage also offers a dedicated fax service and you might want inquire them about that.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jul 05, 2008 | Canon PIXMA MX310 All-In-One Printer

4 Answers

Receiving incoming faxes

# Press the button to enter Fax mode. # Press . # Press the right or left arrow button to select [Receive mode settings], then press the button. # Press the up or down arrow to select the receive mode that best suits your needs(you probably want "FAX ONLY" When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only), then press . # Press repeatedly to return to fax standby mode.

Aug 07, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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