Question about Sony Grand WEGA KF50WE610 50" Rear Projection HDTV-Ready Television

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Your Sony Hi, I have the same problem.  What was your solution if you found one?  My TV is not under warranty.  Thanks,

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Mine was the bulb again.I didn't think the bulb would be bad as I just replaced it a year and half ago.But I had tv guy come out.I still have warranty it wasn't cheap but worth it.i had to replace bulb twice.No charge.Most likely that is your problem Hope that helps

Posted on Dec 21, 2008

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I have a yellow tint to the picture on my tv. What can I do to fix it?


Hi,

I am sorry to hear regarding the trouble. This is a common problem on these models, unfortunately there is no small or easy fix for the same.What you have is a defective light engine (or optical block, as Sony calls it). This is a known problem with this series of Sony TV's. Sony used to cover this part under warranty even if your original factory warranty ran out. They have since stopped doing this.But I would definitely try contacting a Sony authorized service provider and see what they say. If it's not going to be covered, this will be an expensive repair to have a new Sony light engine installed. But there are rebuilt light engines available, and that is worth looking into. Sony may decide to replace the TV or at least, give you a substantial discount on another TV, so definitely talk to them.So you should start with contacting Sony Technical Support and see what they are willing to do for you.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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1 Answer

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Sony has issued a "Blue Dot Warranty" which is an extended warranty to fix this particular problem on select models. Contact sony.com to see if your tv set is still under the same warranty.

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1 Answer

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Defective light engine. Contact Sony Support because they extended the light engine warranty for some models. Sony technical support number can be found in your Owner's manual. Thanks :)

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1 Answer

My sony tv has blue dots all over it


if these do not go away on all inputs i am afrad you have what they call stuck pixels and those are right there hard ot get rid of.. There are remedys all over the internet but do not bother with them and replce the LCD if its under warranty follow warranty guidlines on getting this fixed, thanks

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1 Answer

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I have a Philips Rear Projected TV and the time mine did something similar it ended up costing me $400 NZD to get the main board replaced. Sorry samsunwest, you may have to call in a service agent to take a look. It would be worth your while checking out the warranty for your Sony before you call though as it could possibly be under warranty.

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You likely have a bad optical block. Sony was supplying the optical block as a warranty repair until June of this year, but that warranty has expired.

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1 Answer

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Hi


Thanks for using FixYa. As the TV is under warranty, it will be better to get it replaced as opening it will void the warranty.

Please do rate the solution and revert for further assistance.


Thanks

Rylee

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Is your TV still under warranty? If it is, then you should send it back and let them fix it. If you do it yourself, you might void the warranty.

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2 Answers

57xbr2....tv turns on briefly...solid color screen for a second...then blank?


I had the same problem about a 8 months ago. I searched online and found that there is a problem with one of the color guns. They need to be replaced. I don't remember where I found the information, but there is a number or something to call for this problem. I think that my authorized sony repair man knew of the problem, there are other models that have the same problem. Anyway, sony replaced all three guns in my tv FREE of charge, and my tv was no longer under warranty. They did all repairs and fixed my tv.

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