If you remove the back covering of the phone and then the battery, part of the sim card will be visible. It's a rectangular card about the size of a finger nail. Usually, you can push it from one side(sometimes on the outer edge of the phone) so that it slides out of the other side but some times it's held by a spring mechanism that needs to be pulled to one side so that the card can be lifted out
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You can find your sim's PIN2 in your Sim pack, along with your PIN1, PUK1 & PUK2. Try to look it up in your Sim pack, it should be there..it's either at the back of your Sim card or is written in a small folded paper which is sealed.
The chances are that the W375 is locked to Net10. The other Motorola phone you mentioned will work with the old SIM if the phone was previously used on Net10, or has been unlocked.
Most phones, upon issue, are locked to the network that provided the phone. If the other working phone is locked to a different network, speak to the Network it was previously locked to, and ask for an unlock code.
Try it anyway, you can't damage anything by doing so.
I 've got motorola W375 for present over from AU and when I inserted my sim card in, first ? is insert subsidy password which i don't have ( vodofone office too) how can i find and use my new mob. ph.?TA
Sir, as explained earlier - you will need to contact your service provider to get the Puk code - it is a code that is burnt into your SIM card - I understand that they say they are unable to do this right now, but it is not a code on the phone - you will need to BUY a new sim card to make your calls sir.
the reason it's asking for puk is you entered the wrong sim code more the 3 times.
Is this even your phone?