Question about Acer AL1912B 19" LCD Monitor

1 Answer

Bottom Quarter of Screen Stretched and Distorted

I couldn't find anyone else with this problem on the forum which is surprising since I am having this identical issue with not one, but two ACER AL1912 monitors. This problem has occurred when the monitor was accidentally left on for a length of time (5 days or more). The bottom quarter of the screen becomes distorted and extremely stretched downwards, making it impossible to use anything in that space (thus making it impossible to use the display, really). I have a two monitor set-up. This had occurred on one of the monitors in the past a couple times after accidentally leaving it on as above. I switched monitors and did enough tests to determine that the problem indeed originated from the Acer and not my computer, cables, or video card. As mysteriously as the problem occurs, a solution in the past was to leave the monitor off for a week or more (I travel a lot so this is feasible). Most of the time after it's been off for a couple weeks the monitor displays normally. The last time this happened I just made sure that I switched the monitor off so there was no future problem ... until now. Recently I was out of town for a month and a colleague used my computer set-up. You guessed it: he left both monitors on after switching off the computer and they were on for over a week. Now, upon returning, both monitors are distorted and stretched in the bottom corner. Leaving them off for an extended time is now not an option as I have a project due in a couple weeks. And with both monitors afflicted I can't just use a 'good' one. Help! If it makes any difference, I'm running these off a Macintosh G4 in a dual monitor set-up. Thanks in advance.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 333 Answers
Re: Bottom Quarter of Screen Stretched and Distorted

Sounds as though you have a faulty monitor. Give Acer a call and see if they will change it. They usually offer a 3 year warranty with their screens.

Posted on Apr 04, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do i enlarge the print on the screen

there are several things you can do, change the screen resolution, or change the size of the text, to do this go to Control Panel - Appearance and Personalization - Display then click the 125% radio button and apply. in versions of windows older than windows 7, this process may be slightly different, this option may be in the ease of access centre. if you have trouble changing either of these things type your operating system and change screen resolution or change text size into google. to change the screen resolution go to control panel and in appearance and personalisation click adjust screen resolution, this will make everything look bigger, try to keep near the same aspect ratio or photos and text will look distorted or stretched.

Mar 14, 2011 | AOC Computer Monitors

1 Answer

The images on the monitor are stretched lateraly

Depending upon the screen resolution that has been set in Display, the image will be distorted on these wide screen monitors.
Create a large circle image using a draw program such as Paint (hold down the Shift key as you create the circle as it will draw a perfect circle).
Open Control Panel - Display - Settings tab and adjust the Screen resolution slider, increase or decrease the screen resolution then bring the circle image to the front and check the image, if the circle is still distorted then change the screen resolution and check the circle again until you are satisfied with the image of the circle. When you are satisfied then click apply.

Feb 24, 2011 | LG W2053TQPF 20 inch Monitor

1 Answer

The picture on the screen is stretched to fit the wide screen and seems distorted. I can't find any settings for this acer monitor on my computer.

Try right click on the desktop and choose display or personalize, or a call close to do the display settings.

Oct 26, 2010 | Acer X183H 18" Monitor

1 Answer

Black color screen

Change your screen resolution to the highest setting first, in control panel, appearance/ themes. Next Push smart button on bottom right of monitor. Cinema mode should be highlighted hit autoset on monitor. Next hit the FUN button and highlight the 4:3 screen setting. This will expand your image to fit the screen without giving it that stretched and distorted appearance.

Jul 18, 2010 | LG W1953TPF 19" Monitor

1 Answer

I'm using this as an additional monitor for a HP 10" netbook and the picture is stretched & distorted & doesn't fill screen. The vertical adjustment just moves the whole thing up and remains...

Solution goes this way, to maintain the aspect ratio of the monitor, take note of this. Your HP 10inch notebook have different resolution compare to your additional monitor, But I'm sure you selected the dual view mode or the duplicate mode that is why you have distorted display on your additional monitor, to let the additional monitor decide and maximize its resolution, try using the extended view option, you can change the resolution of your additional monitor without affecting the resolution of your 10 inch laptop.

Oct 21, 2009 | Acer X183HB Monitor

1 Answer

I bought a 1600x900 monitor and now pictures are distorted

Your screen's ratio is oriented to playing wide screen formatted movies. Set your screen resolution to a ratio that's more or less 2 to 1 and you'll have a more realistic depiction of people on photos.

Aug 16, 2009 | Samsung SyncMaster 204B (Silver, Black)...

1 Answer

The screen is stretched there is nothing distorted

What kind of monitor? They can all be adjusted for width and height by using the buttons along the bottom of the screen. Often it can be confusing and a bit of a pain but look under the monitor menu for 2 sets of icons that look like 2 boxes on top of each other both horizontal and vertical. That is how you adjust it.

May 29, 2009 | Acer AL2216WBD LCD Monitor

1 Answer

My screen is stretched with a 1 and ahalf inch black space on the top and bottom

Most LCD monitors have a couple of control buttons at the top or on the side. Inside the menu, there should be an option called "Auto Adjust" which senses the input signal and resolution, and then shifts the monitor to match it. Have you tried to auto-adjust the screen? There may even be a button called "Auto" on the monitor.

May 13, 2009 | Computer Monitors

1 Answer

Wavy distortion on bottom of screen

Hi and welcome to FixYa,

Depending on the length of time the monitor has been used, this would often indicate a power supply problem, more specifically a low main B+. Since you are familiar with electronic components & circuitry, you might want to check the big filter capacitor right after the bridge diode on the hotside, likewise the capacitor after the single diode on the secondary side and or the capacitor along the + rail going to the FBT/HOT.

Good luck and thank you for using FixYa.

Feb 02, 2009 | ViewSonic A90f+ 19" CRT Monitor

1 Answer

Acer AL2216WBD LCD Monitor Problem

If your computer does not have a video card that supports the correct resolutions for the widescreen monitors, then your picture may get stretched. Much like watching normal tv programs on a an hd set. It will eitther strech or cut off the picture.
Try different settings in you computer display settings.

Sep 09, 2008 | Acer AL2216WBD LCD Monitor

Not finding what you are looking for?
Acer AL1912B 19" LCD Monitor Logo

131 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computer Monitors Experts

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

 Mike M
Mike M

Level 3 Expert

3320 Answers


Level 2 Expert

49 Answers

Are you an Acer Computer Monitor Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides