Question about GE Spacemaker JVM1640SJ Microwave Oven

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Can't get Demo Mode Off

I have a GE Profile XL 1800 and I can't get the Demo Mode to turn off, therefore can't use my microwave. I have no idea how it even got turned on. Please help, Christmas is in 4 days!
Thanks!

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  • 8,820 Answers

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour.

Otherwise, you might see if this is addressed in your owner's manual.

If for some reason you don't have your owner's manual, you can download GE owner's manuals and installation instructions here.

Posted on Dec 21, 2008

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I just bought a condo with a GE Spacemaker Mod# JVM1860SD
that was stuck in demo mode. (This mod# has been replaced by the JVM1870*** series)

I called GE twice in two days, and finally got someone who had the solution (and it worked):

  1. Unplug the unit for at least 30 seconds
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  3. While the unit is still "booting up" and the display screen is lit with gibberish, HOLD THE POWER LEVEL AND THE ZERO BUTTON for at least 5 seconds.
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It messed me up at first because the power level and zero pads don't beep when the unit is booting up... but it worked.
- Again, this is for the GE Spacemaker 1860-1870 series models only - The women who gave me instructions said she had different demo mode unlock methods for the 1400, 3670, 2070 etc... so call GE if you have a different model.
P.S. my model looks like this - the keypad setup is key http://products.geappliances.com/ApplProducts/Dispatcher?REQUEST=SPECPAGE&SKU=JVM1870SK&SITEID=GEA

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We replace these for customers nationwide with our guaranteed $39.95 service.

If you might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved. It's here.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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