Everytime i turn it on it says refreshing media and it stops goes white and it takes me along time to turn off. when it finally gets off the white screen it goes to a pink screen and says please connect to pc and restore fat please help
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Re: my sansa fuze is not working
Hi and welcome to FixYa,
Appreciate the direct "Ask Me;.
Offhand, the message indicates that the Sansa is requesting that the internal storage be reformatted using the PC. This would require that the Fuze be connected to the PC through USB. Thereafter, the computer would recognize it as an external storage device. Steps required to format:
connect Sansa Fuse to USB of PC;
double click on "My Computer";
it would show probable as an "E";
right click on the "E" and click on "Format...";
a new window will pop up;
under the "File system" pls select FAT or FAT 32;
verify that "Quick Format" is un-checked;
click on Start button.
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My Sansa Fuze sometimes goes to the White Screen of Death too-- 1) Turn it on, get the white screen, then hold the 'off' button in the up position for up to 20 seconds to force it off. Wait 20 more seconds, then turn it on again.
2) You may have to reformat your player-- If you have a copy of the 'Sansa Updater' software on your computer, page 17 of the user manual says that reformatting the player is possible through commands from your computer. If your player is recognized by the computer, this could also work.
check if the files you have( check on computer) are infected or have too much memory. if frozen, hold power button up for 15 seconds. try taking files from your fuze and adding them to the fuze a couple at a time.
this is work for you; Press and hold the "Home" button while sliding the power
switch on the slide up - not sure how long it'll take (less than 30
seconds) but with headphones on, you will hear a faint "pop" (similar
to when you plug in headphones or turn it on with the ear buds in).
You can then release both buttons and it should turn on. It will
"refresh" it's media list, but you shouldn't lose any tunes loaded.
when Sansa Fuze freezes is hold up the power button
for about 2O seconds. When this is done, release and it should say
"Goodbye" on the screen. When you turn the Fuze back on it will take
only a moment to refresh its memory. Try to wait if you are recording
something important though, sometimes it will just start back up again,
no harm done!
You can try to reset the device by pressing the power button for about
15 to 20 seconds..if that doesnt work I would recommend you to go to
site to update the firmware on your device or you can contact sandisk
to they can help you with updating the firmware on your device..Please
follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep