Question about Black & Decker SmartBrew DCM500 Coffee Maker

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Plastic Chunks???? My coffee maker worked fine for a few months, then suddenly I noticed bits of something black showing up in my drinks. It seems to be flakes of black plastic, but I don't know where they are coming from or how to solve the problem. I tried cleaning out the hole where the water comes out. I got a few of the flakes out that way but it has not solved the problem. Anyone know what to do? This is really irritating me.

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There's a good chance that what you're seeing is a combination of limescale and residue from all the coffee that's been through the machine. Running the machine through with a proprietary descaler might well make a difference. A.

Posted on Apr 04, 2007

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Posted on Jan 02, 2017

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Keurig expresso wand doesnt spin


Sounds like stripped gears for the wand drive. Plastic gears. If the wand gets jammed, it will strip gears. Hope you bought the extended warranty, I'm not sure if spare parts are sold.

Oct 27, 2015 | Keurig Coffee Makers & Espresso Machines

1 Answer

My coffee from my keurig is too hot


Coffee is mostly water, so can't pass over 100?C. All coffee makers work under the principle of boiling the water and pass the steam through the grinded coffee
If you wait some time, it cools off to a confortable temperature to drink.
Just guess you wanted to ask something else. In some coffee makers you should not use coffee grinded too fine or should not compact the coffee because it get's "explosive"

Oct 24, 2015 | Keurig Coffee Makers & Espresso Machines

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When I turn on the steam function a steady stream of water comes out fow a few seconds and then diminshes to a few drops when the pumps comes on every few seconds , but no steam comes out nozzle. I ha


This is similar to my Saeco. i only drink black coffee so the steam function is very rarely used. When i went to use it recently got same as your description. this then set a 'blocked' code on computer which meant NO COFFEE! EEEKKK.
I used an old soft drink bottle as a resevoir to operate the machine with covers off so i could see an issues. I started at the filter , blew that out with compressed air. then hoses...do 1 at a time ...tank to filter, filter to pump, pump to heat exchanger, heat exchanger to spout (watch this one as it is steam!)
after a thorough strip and assemble i descaled and was good to go. now i make sure to use steam at least once a month.

Feb 11, 2014 | DeLonghi EAM3400 Espresso Machine

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My coffer maker brew basket keeps overflowing. I've deduced that when I push my decanter into the machine, there is so much give that the plastic arm in back pushes it forward and stops the coffee from...


Hello, Srober48 -

Since your Black & Decker coffee maker is only a few months old, it is most likely still covered by warranty.

I suggest you call the Black & Decker Customer Service / Support telephone number printed in your owner's manual / instructions and find out if you can take the coffee maker to an authorized repair center (for free, warranty-covered repair) or if the company will provide you with a replacement coffee maker.

Note: I suggest you do not try to repair the coffee maker yourself while it is still covered by the warranty.

Best wishes.

Feb 04, 2018 | Black & Decker DCM100 12-Cup Coffee Maker

2 Answers

Suddenly stopped working.


If you are talking that the while unit failed or just the coffee? If the light comes on and the coffee is not brewing than it is the heat plate fuse. You need tamper torx bits to open the unit and replace the fuse, radio shack sells them.

Mar 12, 2011 | DeLonghi ® Combi CoffeeEspresso Maker

1 Answer

Water coming out very slow and no 'puff' at end all of a sudden this am


I had the same problem. The needle that punctures the top of the k-cup gets clogged with coffee grounds so we took a fine wire like a twist tie with the paper off and carefully slid it up into the needle to open it. It works great now! It is also a good practice to run vinegar through your maker every few months, those instructions are in the manual. :)
J.D. in Denver

Apr 12, 2010 | Keurig Platinum B70 Coffee Maker

2 Answers

Coffee very weak, some grounds are still dry after coffee is made


I2 have same. Problem = not a nozzle missing, but a black plastic diffuser mounted below the orifice. Plastic becomes brittle and disintegrates within weeks. Pieces fall into grounds so you may never notice. Photo is of pieces I recovered from the grounds. Horribly bad bit of engineering on an otherwise great product. (Saved how much over cost of stamped stainless?) I have not been able to find replacement part, although OEM piece would fail again within weeks. ALL ProLine makers MUST fail in the same way - the plastic part CANNOT survive actual use. KitchenAid should offer steel replacement! ad74f59.jpg

Feb 28, 2010 | KitchenAid Pro Line Coffeemaker Coffee...

1 Answer

The machine is only a couple months old. It is


check grinder maybe is too fine ,go litlle bit courser and try

Jul 01, 2009 | Rancilio Silvia Espresso Machine

1 Answer

Maker clicks on, but doesn't perk or heat the plate.


Unlike older coffee makers, the new Mr. Coffee designs seem to have reliability issues in regard to their circuit boards/controllers. You are right in your thoughts. If the unit is under warranty, I would suggest returning it for a replacement. E-mail your concerns directly to the company.

BTW--there are no user serviceable items within your coffee maker.

Mar 26, 2009 | Mr. Coffee FTX49 12-Cup Coffee Maker

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